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Posts posted by MrSinaRJ
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1 hour ago, Marcos said:
Since the product wasn't activated, the public license ID doesn't appear in the product. Drop me a private message with your license key that you entered. As for advanced logging, it should be enabled only when asked for by customer care.
Thanks
I sent you a message with all the information
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8 minutes ago, stackz said:
You'll find it under: Help and Support -> Details for Customer Care
Computer name: ROG-MOEEN
Product name: ESET Internet Security
Product version: 11.1.42.1
Operating system: Windows 10 Pro(64-bit)
Machine: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHzThis is all the information provided in this section, I've clicked on create advance logging, I'll post it as soon as it's ready
EDIT: I can't find it anywhere, should I upload all the files created by advance logging?
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Hi everyone, I don't know what make the application failed, everything was okay until I upgraded the application from update section, it was an auto download and install. after prompting to restart my computer and 1 day, everything went red and didn't let me use my product anymore.
I own an Internet security and attached screenshot that I have valid license.
my license was for ESET Internet security v10, but the application offered to update to ESET Internet security v11.
Activation failed after upgrading software
in ESET Internet Security & ESET Smart Security Premium & ESET Security Ultimate
Posted · Edited by MrSinaRJ
@Marcos
here you can see that my license was valid until 11/11/2019 in first picture I attached!
Is there anything we can do about this situation?!