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About pbellchambers

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  1. I'm also having this issue, it's prompting me to change my settings password and activate livegrid, but it won't accept my old password or set a new one.
  2. I just updated to Internet Security today, then restarted my machine, eset now prompts me to update my settings password (see screenshot), however it won't accept my old password, it keeps saying it is invalid. I can no longer get into my settings. Is this a bug? (anything to do with special characters in the old password?). My password was working fine before this update, I haven't changed anything else apart from updating to this version. Does the eset unlock tool still work with this new version? Same issue as reported here: https://forum.eset.com/topic/14982-updated-to-111420-and-settings-password-no-longer-recognised/
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