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Mathieu Lemieux

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Everything posted by Mathieu Lemieux

  1. Hi, since we upgraded to ESMC and updated the agents, the computers status are taking forever to update in the management center. Anything we do on the client computer seems to take about one or two days to be detected by the agent. Ex: 1 client is not activated. I activate it, I can see on the computer that it is activated, but the management center is still shows "product is not activated". The next day, it's still not detected as activated. I can see in the columns that the agent connects correctly and is up to date. After a few days, the management center detects it as "Activated". Why does it take so long to update? All our clients are doing that.
  2. Hello, I am wondering if it is possible to use ESET Remote Administrator to manage the licenses of installed applications or at least see if an application is activated. I'm using the "Installed Applications" Report to find who is using applications that require a license. I would like to know if the product is activated without having to go myself look on every computer. Is it possible to do that with ESET Remote Administrator?
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