nod32user

Here's the content of C:\Users\UserName\AppData\Local\ESET\ESET NOD32 Antivirus\Quarantine\INFO.NQI: I don't see any values there, just an "EQIF" header. I tried deleting this file and rebooting but no change. Count Before: Adding File to Quarantine: Count After: Unfortunately, after deleting the quarantined file the count's now back at 1. So... any more ideas?

So Marcos, I'll try my luck again... Where is the Quarantine count stored? I would like to tinker with it and see if it solves this issue. Can you please help?

Thanks (to PodrskaNORT too), I'll try turning off Advanced setup > User interface > Access setup > Require full administrator rights for limited administrator accounts and get back to you if it doesn't help. Yes, multiple restarts and cold boot too but no change. UI keeps showing 1 ghost file in Quarantine. Where is this count stored? Registry? Perhaps I can reset it to zero and see if that helps.

Hello all, I just updated to NOD32 AV 7.0.302.0 yesterday from 5.2.15.2 on Windows 7 Ultimate 64-bit. Uninstalled the program using the normal uninstaller and then just to be sure rebooted into Safe Mode and ran the cleanup utility. Overall happy with 7.x so far except for a couple of niggling issues that I hope someone can help me with: 1) Every time I clear the logs or do something similar (using an admin account BTW) a UAC prompt for ESET Elevated Client pops up. Can't even begin to tell you just how irritating this is! Simple log cleaning shouldn't require further elevation and indeed, neither NOD32 AV 4.x nor 5.x ever exhibited such behavior. How do I turn this off? 2) The initial scan and a second full scan of my system showed no threats, yet strangely under Tools it says Number of quarantined objects: 1. However when I open Quarantine it shows nothing! This has never happened before. According to a post on the Wilders Security Forum I should be looking for an encrypted .NDF or .NQF file under %AppData%\ESET\ESET NOD32 Antivirus\Quarantine or perhaps %LocalAppData%\ESET\ESET NOD32 Antivirus\Quarantine. I have searched C:\Users and indeed the entire C: partition but no such files exist anywhere. Has the extension for quarantined files been changed in 7.x? How can I get rid of this ghostly quarantined file? Thanks