[advanced > rules ... nothing appears when interactive]

Hello everyone,

Firstly thanks for taking the time to help. I have included two screenshots

1. Windows defender et al is being controlled by ESET but it would seem not the puboic profile.
2. The rules area. As you will see no rules exist therefore I cannot delete rules to start from scratch. I cannot create rules at all.

Thanks - any suggesgtions would be greatly appreciated

[advanced > rules ... nothing appears when interactive]

indeed, exactly what happens on my desktop. I am not getting any such notifications on the laptop despite interactive being turned on. I have turned it on and off, shut the program down and paused all traffic.

is there that I am perhaps missing or should i reinstall? I'm concerned that if I reinstall the problem may continue so I was wondering is there a setting I am missing.

[advanced > rules ... nothing appears when interactive]

Hi,

The attached images if from my desktop. On my laptop nothing appears in this area despite interactive being turned on. I've used the product for many years so I am confident that I know my way around but I must be missing something and I cannot think of what.

Can someone point me in the right direction?

thanks

[Visicom.g - what is it and why won't it delete]

Hello and thanks for your time.

What you have pointed out makes sense.

I've looked at each extension and there is nothing there that is different from the past and they're all relatively standard items (icloud sync, pocket, lastpass, click and clean). 

But I have no idea which toolbar is the problem so I guess I will need to leave Sync off, enable them one by one and see what happens each time I open the PC. 

Thanks

[Visicom.g - what is it and why won't it delete]

Hi everyone,

Each day eset picks up visicom.g as a threat and requires the win 10 pc to reboot. I have been doing this but each day I am getting the same message. 

Is visicom a problem?

Why is eset not able to delete it?

thanks