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Louis69

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Posts posted by Louis69

  1. Hi,

    I wanted to sign into "my.eset.com" but I didn't know which password to use.So I asked for a new pw,twice,but no reaction from Eset.Now, do I have to create from scratch a new account? My email was definitely recognised when entered in the "my.eset.com" email field...

    Thank you.

  2. Hi, Itman

    apologies for the late reply.

    "This URL method is preferable to the Google cert. exclusion since it appears that cert. is used for multiple Google web sites"

    Thank you for looking into my problem and I have a question: how is it that you don't seem to trust the certificate exclusion method. Google seems to have done a good job with SSL certificates being now mandatory. They've hardened everything after all. 

  3. Hi Marcos and Itman ! :)

    ok, so I've been reading this:

    https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products

    and it is actually working ! But what I don't understand is why the Google certificate hasn't been added to the "The list of known certificates" as a default setting.I realise it's technically a website among many others but then it's quite popular so...Anyways, I added manually the certificate to the list and I choose "Allow/Ignore". Is it all right ? Thanks

    PS:

    I was uling to Google drive from the browser, Itman.

  4. 7/32,fully patched

    Hello,

    today,it's the second time I encounter this error since I updated to 13.0.22.0.

    I tried to fix it by using the methods indicated here:

    https://support.eset.com/kb2850/?locale=en_EN&segment=home

    with no success.I have to say that my PC has been switched on for 10 days now,like the first time it happened.

    I only fixed it by rebooting.

    I created a log using Marcos indications:

    https://forum.eset.com/topic/11726-general-compiler-error/

    Would you mind looking into it,please?

    Thank you.

     

    eset.etl

  5. Hello,

    7/32, 10.1.219.0,fully patched.

    same here:

    Quote

     

    Virus signature database update ended up with an error

    Failed to rename file

     

    Quote

    Virus signature database: 16081 (20170914)
    Rapid Response module: 10766 (20170914)
    Update module: 1010 (20170621)
    Antivirus and antispyware scanner module: 1527.1 (20170907)
    Advanced heuristics module: 1179 (20170829)
    Archive support module: 1267 (20170816)
    Cleaner module: 1142 (20170814)
    Anti-Stealth support module: 1115 (20170810)
    ESET SysInspector module: 1270 (20170808)
    Translation support module: 1611 (20170627)
    HIPS support module: 1296 (20170904)
    Internet protection module: 1313 (20170811)
    Database module: 1093 (20170725)
    Configuration module (33): 1483.3 (20170413)
    LiveGrid communication module: 1022 (20160401)
    Specialized cleaner module: 1012 (20160405)
    Rootkit detection and cleaning module: 1019 (20170825)
    Network protection module: 1537 (20170908)
    Script scanner module: 1020 (20170906)
    Cryptographic protocol support module: 1021 (20170824)

    I attached the update log (In a .rar because the .etl extension is not accepted)

    Thank you.

    updater_20170914_230145.rar

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