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RobCom

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  1. II appreciate the response Marcos, I will go ahead an open up a ticket with support and see what happens. I may just try a reinstall, because usually when it's something that is the apps fault the apps forums would have others with the same type or issue, but I don't see any one else with this particular same issue. So most likely it's a failed update issue or a windows 10 thing, or some such thing like that. Thanks again.
  2. Hello again Marcos, just checking in to see if we have made any progress on this? I still have the constantly spinning "e" logo in my system tray. I did notice when I start the PC it does and update, then it runs a startup scan, but then it just starts spinning again and never stops. This picture is after running for 2 days:
  3. Hello Marcos, thanks for the reply, I will do that sometime today, and thank you for trying to help. I'll get that you as soon as I am able. Rob
  4. Yes, well sort of. The little "e" tray icon has the rotating blue spinner, the one the indicates a scan, running constantly, it never stops. But, if I open the app and look in there I don't see anything that says there is an actual scan running. If I hover mu mouse over the spinning tray icon it just says "Startup Scan in Progress" I have gone into the app and run the check for updates and that works fine. It shows that it updated this morning when I started my PC.
  5. Hey y 'all, I started having a minor, but annoying, issue about a week ago, for some reason my startup scan never seems to complete. I don't see it as a running scan in my AV window anywhere, but rather the tray icon just keeps spinning around, and when I hover over it, it says "Startup Scan in Progress". It says I am using version 140220 Should I be concerned? thanks
  6. Yes I did disable the webcam protection but the eset driver still remains in the webcam driver list, and even though I'm not sure, I want to test that the camera is not switching to that driver on reboot or some such thing. Because unplugging and re-plugging the camera a few times corrects the driver problem. I may roll back just to test things out and then reinstall the EIS after I figure out whats going on. I would just completely remove it but I don't want to be without at least some protection.
  7. Hello all, I recently renewed my license (last month?) and upgraded to Internet Security form just the Anti Virus. I'm wondering if I can JUST install the anti virus and not the internet security USING my current license? I am having an issue with my webcam disconnecting and having some sort of driver issue (I have web cam security turned off) and the only thing I can find is the driver edevmon.sys may be causing the issue, but I can't remove the driver. The webcam is a c922x and it has the latest driver from Microsoft and software from Logitech. thanks
  8. Ouch, actually I use MS Edge for everyday browsing. I'll think about it, I would use IE 11 but, every time I log into my bank it tells me to upgrade my browser....lol Thanks Marcos
  9. As of right now Banking Protection is using IE which is defaulted to when I installed it. How do I switch banking protection to use the latest 64bit Firefox browser? thanks
  10. Hey again Marcos, it's happening again, seems random but sometimes even after rebooting several times it still happens. I did as you suggested and made a log file, I opened a ticket and made a link, check your PM. thanks for any help Marcos.
  11. Will do, thanks Marcos. Where is a good place to upload? I usually just email stuff or paste it in forums. thanks man PS: Today when I got home from work, the error is not there. Last night I couldn't get rid of it, It usually happens on a reboot and then goes away if I click on restart now, but it seems to be very random.
  12. Hello, I just upgraded my motherboard last week, it has a UEFI BIOS and windows 10 is installed in UEFI mode. The new board treats all 10 drives as removable. The board is the EVGA Z270 Classified K For about a week everything was fine, then I started getting this error off an on and now it is constant: Any ideas? thanks for any help
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