PhilGeorge

Not with the same computer name. I'm trying to remember what the old names were to check if they are appearing, but under the old name instead. It doesn't look like it, but surely the sync would swap the names out anyway as they will be live in AD?

So I do have 5 PCs in the Lost & Found group, but all 5 are managed and are displaying their respective statuses. I have now moved those PCs back to their correct AD group so that folder is now empty.

Thanks Marcos. I have checked two of the PCs which are showing as Unmanaged in the console and both are showing as ok and green across all 4 boxes in the status.html, with no indication of any errors.

Hi All - I installed the ESET RA portal about 3 or 4 months ago and have this morning updated to the latest version. However I have noticed one or two issues which I hope you can help me with. Firstly some of the PCs which I know have been switched on aren't connecting and reporting. Other PCs in the same office are, but some don't appear to be 'checking in' as it were. Is there a way to force that, or to get the RA console to go out to them? I have 44 computers out of 390 which are stating the agent isn't installed, when I know it is on the majority of them. I have synced with AD fine and some of the PCs which don't appear to be checking in are ones which have recently been renamed.