System Info:
Computer name: TROUBADOUR2
Product name: ESET Smart Security
Product version: 10.0.390.0
Operating system: Windows 7 Professional (64-bit)
Machine: Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz
I have 2 ESET Problems that have started recently after years of being stable and no changes in the system to cause the errors:
First two warnings started appearing every hour saying:
“User Rules file contains invalid data”
There is no info on how to resolve the problem. I close the warnings and they go away but reappear an hour or so later, always two.
Second I have the deadly error:
Protected browser could not be started.
Associated error code: 0x847695d0
I checked online and the suggested fix was to upgrade to the latest version of ESET which I did and the problem persisted. I have “repaired” the installation of the latest version of ESET and restarted the system and the problem has persisted. I have tried all the standard diagnostics including ESET Sysinspector and nothing is wrong with the system. It is only with the Chrome browser, not IE.
I have tried the “integrate with system” fix posted to the forum today and it didn’t work. I have the EST Log and Process Monitor logs that Marcos requested from another user. Process Monitor is attached but the Log File is 10 MB which exceeds your 2MB limit.
ProcessMonitor.zip