HelloTooMuchTara

I am getting Threat reports for ICMP attacks and my computer is not scanning any of my files for some reason. It does not seem that I am protected and the instructions provided on the help pages for ESET are very unclear. FOr example, how to submit to files that are system created when i download the tools and which ones do you use and when. the link to open a case does not allow file attachments. I have no idea where I have sent all of the stuff I have sent and I don't even know exactly what any of it is. I am getting warnings of threats and I would hope for some advice to help. thank you'

I have THreats detected and major issues in the non-functioning computer scan. I followed the instructions on ESET help pages but when i click the link to submit the log there is no place to attach the log as per the instructions. can you help? what do I do? I want to purchased, as i said, i do not need a free trial i need security!

Hey! I am 2 days new here and hoping for some advice, some reassuring information/feedback if possible. I am using this 30 -day free product and I jumped into this without realzing there was no extended business hours for support and I am here with quite an uneasy feeling. I say this because when I contacted the company and talked to representatives in different department, they all assured me that this would be fine. I will spare you folks all the gory details but the basis of my abrupt decision to go with a new computer security program is because I was basically left hung out to dry by Norton and it has been a scary situation considering all the things on the internet that I really have no desire to know about, get involved in, but especially I do not want to be left vulnerable and get violated. So, I have this ESET security for my home computer that was installed Thursday night via a tech rep. Alfredo G. who closed out our session after the install by assuring me that the "higher level tech" would contact me at 10 a.m. the next morning. Well, I am still here with PC Paranoia and it is now Saturday. And there is no support. I do not know how to ensure that I have the product configured as it should be to properly protect my pc and my activities. I understand from the Help page that my system is vulnerable at first because of the settings not being initially configured to protect the traffic in and outbound on my network. I am fretting that I will find myself in a worse situation than when I came here. Does anyone have any advice or tips on configuration of the settings for security? I am a student and I go to alot of websites that are more publicly traveled than I care to think about and I am in a good place to pick up any sort of junk that I do not need to mess up my pc. Problem: I have tons of work to do over this weekend and I am afraid to stay on the internet and especially to go to the sites. Example: Two weeks ago while using Norton Safe Search in Edge browser (not my usual searching tool) I clicked on what was a slight variation of the site I was meaning to go to and I got some wild junk naked people on my screen, I had clicked something that was more than a bit "off!" So anyway, I am a bit paranoid at this point. I relayed all of the above info so that if there is anyone who can offer advise or assistance, you will know what settings in particular I would need to ensure were configured correctly for my internet browsing activity and interactive use on the education websites, ie: Connect McGRaw-Hill, and Pearson ed. I appreciate the time and consideration. Have a great day folks!