barnaabs

any update about my issue

Dear MIchal, Thanks for your information, I have created one report as per your advice and the license counts by user are states 103 records. But, when I check the license management portal, only 83 licenses are active. If the license management portal is displaying wrong count, how can I fix this to display actual count as the report generated..

Dear MIchal How will I know how many client licenses are currently activated in our ERA Server?

Licence information - User count not right in ERA admin console the actual active user and Licence count not showing right number compare to available user in admin console . Many time synchronize the licence but the count is not increasing