Hello,
At the end of araagent starting up process, I can see 3 Error lines in the /var/log/eset/RemoteAdministrator/Agent/trace.log:
2016-11-15 08:42:43 Information: Kernel [Thread 7fa78f952740]: Used memory after modules start-up is 48516 KB
2016-11-15 08:42:55 Error: ERAG1ClientConnector [Thread 7fa7337f6700]: <CONSOLE> Command: 'killall' exited with non-zero return code: 72
2016-11-15 08:43:11 Error: ERAG1ClientConnector [Thread 7fa732ff5700]: <SESSION> processing of full requests failed with code -3
2016-11-15 08:43:11 Error: ERAG1ClientConnector [Thread 7fa732ff5700]: <SESSION> service routine failed with code: -3
Some agents are disconnecting after few days maybe above lines are the reason.
ERAAgent info:
2016-11-15 08:42:43 Information: Kernel [Thread 7fa78f952740]: InstallConfiguration: ProductLine: era
2016-11-15 08:42:43 Information: Kernel [Thread 7fa78f952740]: InstallConfiguration: ProductVersion: 6.4.293.0
2016-11-15 08:42:43 Information: Kernel [Thread 7fa78f952740]: InstallConfiguration: Locale: en_US
OS: RHEL7/CentOS7
Regards,
