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redhatnick

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Posts posted by redhatnick

  1. Thanks for the update. I've applied the esets_proxy and esets_pfw in the documented locations and updated the permissions as described. 

     

    For the two crashes that I have had, I can echo with the other users that I too was actively using a Chrome window when the panic suddenly occurred in esets_proxy. If I crash again, I'll send a new error report. 

  2. Thanks, I was able to update esets_proxy package inside ESET and checked the pre-release updates in settings. I've only had two crashes prior to applying the test fix, both when switching tabs in Chrome when suddenly the console starts outputting to my desktop before the system restarts.

     

    Can you share any analysis of what you may think the problem is, causes, so I know what I should better be looking for. I'm not certain if I will be able to reproduce the problem yet. Can you share what you may have tweaked in esets_proxy? 

     

    While I wouldn't be totally protected, could I avoid the system crash altogether in esets_proxy if i were to turn off Web and Mail protection? 

  3. Hello,

     

    could you please try to reproduce the issue with enclosed esets_proxy binary and provide us with the crash log?

    Archive is encrypted with password "clean"

    Replace the binary in the application folder, but keep the original one.

     

    @Alex - PM sent.

     

    To be clear, are we to turn on the pre-release updates first, or drop in the esets_proxy file first, or do both before testing again? 

     

    Thanks. 

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