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ujjawalgk

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Posts posted by ujjawalgk

    Mobile Security - Unable to recover License Key

    in ESET Products for Mobile Devices

    Posted

    On 9/10/2017 at 6:06 PM, ujjawalgk said:

    Hello,

    I had purchased ESET Mobile License Key and activated the same for a full year. Recently I had to format my phone and as a result eset got uninstalled. Now, I am not able to recover the license key I had used for activation. It is linked to my email ID, where I got an email stating - thank you for purchasing full year of ESET mobile SS, but the email doesn't have any key.

    I went to ESET website for recovering my license key, filled in my email id, got the email as 'Thank you for activating ESET Mobile Security for Android' but no license key.

    How do I figure out the license key used for ESET Mobile.

    Thanks

     

    My issue got resolved. Contacted ESET Customer Care.

    Eset Internet Security : Webcam protection is non-functional

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    On 9/10/2017 at 4:23 AM, KevinMiller said:

    I have exactly the same problem. Uninstalling and reinstalling ESET Internet Security did not solve the problem.

     

    Its better if you post this as a separate discussion. In this thread no ESET admin has provided any solution. 

    My issue got resolved by reinstalling. Maybe there might be multiple issues in your case.

    Mobile Security - Unable to recover License Key

    in ESET Products for Mobile Devices

    Posted · Edited by ujjawalgk

    Hello,

    I had purchased ESET Mobile License Key and activated the same for a full year. Recently I had to format my phone and as a result eset got uninstalled. Now, I am not able to recover the license key I had used for activation. It is linked to my email ID, where I got an email stating - thank you for purchasing full year of ESET mobile SS, but the email doesn't have any key.

    I went to ESET website for recovering my license key, filled in my email id, got the email as 'Thank you for activating ESET Mobile Security for Android' but no license key.

    How do I figure out the license key used for ESET Mobile.

    Thanks

     

    EIS : Long duration for system scan

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    Hello,

    ESET details are as follows:
    Product name: ESET Internet Security
    Product version: 10.1.219.0
    Operating system: Windows 10 Home Single Language (64-bit) 
    Machine: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
     

    The issue I am facing is: whenever I run a Custom Scan->In-depth Scan, it takes about 5 hours to complete. Thats a very long duration. The earlier version of EIS that i had, it used to be completed in about 2 hours. 

    I have reinstalled EIS twice, but still issue has remained. 

    Any help would be appreciated to resolve this.

    Regards

    Eset Internet Security : Webcam protection is non-functional

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    Hello,

    ESET details are as follows:
    Product name: ESET Internet Security
    Product version: 10.1.210.0
    Operating system: Windows 10 Home Single Language (64-bit) 
    Machine: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz

    I installed windows update : KB4022716 on my laptop yesterday(28/06/2017) and post the update ESET internet security is showing "Webcam protection is non-functional" error. I restarted the PC but still the problem was not solved.

    Kindly help to resolve the issue. I have attached the ESET logs as well.

    Thanks

    ESET.JPG

     

    eis_logs.zip

    Eset WIndows Defender clash

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    I have Eset smart security v 9.0.396.0 installed. I updated windows 10 to v 1607 recently(64 bit). After the update, I am facing problem regarding eset ss. I have windows defender which I have disabled, but it keeps switching on after a period of time. So, it leads to clashes between Eset and defender, as both will be turned on at the same time. Under 'security and maintenance' tab, it doesn't show eset as available anti virus, but shows defender.

     

    How do I set eset in above case? And does defender eset clash matters?

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