KALMUSI
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Posts posted by KALMUSI
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The problem is continuing on XP. I did not test Win 7 with the IPM 1254. Memory use by ekrn.exe seems to grow at a slower rate, but it is growing, so I feel the issue has been made less intrusive, but it is not fixed.
The link given above with the statement "Today i confirm again : solved with https://forum.eset.c...k-come/?p=44873" is simply page one of this same thread, so no fix is "confirmed."
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Spoke too soon. With 3.1 GB downloaded, ekrn.exe is up to 589 MB. On it's way to failure. Time to shop for a new AV supplier.
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About 200 MB of files downloaded, and ekrn.exe is hovering around 117MB memory in use. This looks like problem solved.
Thanks for the help!
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I now see that I have an Internet Protection Module older than 1254. Thank you.
Support is better when you don't assume that the person you are helping knows as much as you do. I am getting helped in tiny increments here, and I do appreciate it, but of course the next question is why don't I have 1254, and more important how to get it.
Not being a nube, I figured out that I need to switch to the Pre-release update in Advanced Settings - Update Settings, and then do a virus signature database update. I now have 1254.
I will test it and report back.
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It would be great to have a fix, but I am not aware of the designation "version 1254 of the internet module."
I have V7 (7.0.325.1) on XP and V8 (8.0.312.0) on Windows 7. How does "version 1254 of the internet module" relate to these?
On V7, if I click the button to check for updates, it offers V8. Does this include the fix? It seems not since I have the same problem on V8 in Win7.
Please advise how I can get this fix.
Thanks.
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I have version 7.0.325.1 running on XP. As I am browsing and downloading files, or streaming TWC-TV, the memory used by ekrn,exe grows until it exceeds 1 to 1.5 GB. I do not reboot daily, so eventually the Virus Definition update fails with a "fatal error." A reboot restarts ekrn.exe at about 130 MB.
Is this going to be fixed and an update issued to V7?
I was told by ESET support that when running XP, the highest version recommended is V7.
I have a Windows 7 box running V8 (8.0.312.0) that shows the same memory usage growth behavior. Will there be a fix for this as well?
I have been a loyal customer, renewing my license for over ten years and recommending ESET professionally and personally. I will have to consider dropping ESET if this issue is not resolved.
Other posts have observed that this problem has come and gone as the software has been updated. I have never had this issue before about six months ago. I have always browsed and downloaded and very rarely reboot.
Please fix this problem.
8.0.319.1 For years everything was ok and memory leak come !
in ESET NOD32 Antivirus
Posted · Edited by KALMUSI
330 MB of files downloaded today, and ekrn.exe seems to be hovering at 140MB RAM used. Seems to be working OK.
The Internet protection module: 1255 (20160601) arrived without the need to switch to "Pre-release" updates.
I'm going to stop thinking about this - at least until the problem comers back. (Hopefully that is an "if.")
Well done ESET. I hope my faith is restored.