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justin111

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Posts posted by justin111

    need help with ESET NOD32

    in ESET NOD32 Antivirus

    Posted

    Greetings,

    I did make a technical query to the technical support but sorry to say got no reply. I have anyways figured out what went wrong, its the latest build of windows 10 insider preview which was causing issues with Eset which i have now sorted by formatting the hard drive and re-installing windows without the insider preview for now.

    need help with ESET NOD32

    in ESET NOD32 Antivirus

    Posted

    Greetings,

     

    i am using ESET NOD32 version 12x which is the latest on windows 10 64 bit. Windows 10 version 1903 build 18956.1000.

    Today when i wanted to change some settings i clicked on advanced settings and got a blank page, could not get to advanced settings at all.

    I thereafter, uninstalled ESET and deleted all folders and registry and re-installed it fresh with my license key but again had the same problem.

    I then thought maybe windows is curropt and formatted the PC and re-installed windows and re-installed ESET and have the same issue again.

     

    I don't know what could have been the issue or what could it be, i downloaded the ESET installer from the official site.

     

    Many Thanks

     

    help updating

    in ESET NOD32 Antivirus

    Posted

    hi,

    i have nod32 8.0.304.0 installed on my pc and would like to update to the latest which is 8.0.312 but when i check for product update on my nod32 it says i have the latest product, should i be downloading it from ESET website or waiting for it to update automatically in a day or so.

     

    thnx

    help me with eset smart security business edition

    in ESET Endpoint Products

    Posted

    Hi Justin,

    It's odd that your Firewall log would just quit like that. Can you tell me which version of ESET Smart Security 4 Business Edition you have installed?

    Assuming that you have a valid license, upgrading to ESET Endpoint Security would likely resolve your issue and you would get the added benefit of several new features. For the smoothest upgrade possible, I suggest that you export your configuration and then uninstall ESET Smart Security 4 Business Edition.

    Follow the instructions from our installation article to download and install ESET Endpoint Security and then import your old configuration settings.

     

    hi,

    thanks for replying i am using eset smart security ver 4.2.76.0. the reason i am unable to upgrade to 6 is when i installed 6, it would clash with my internet services. i login to the internet using a PPPoE network and it just kills my internet connection after install. Anyways back to this, i have done whats mentioned above with the configuration and its a no go. iam still unable to view firewall logs. i have even tried optimising logs but thats not helping either.

    help me with eset smart security business edition

    in ESET Endpoint Products

    Posted

     

    It has just been reinstalled a week ago but strangely when i go to logs, since yesterday it has stopped showing any personal firewall logs. I am using windows 7 64 bit and i am posting my eset product details below.

     

     

    You did not mention if firewall module is running at all?

    (Setup -> Network -> Personal firewall -> Status?)

     

    Tomo

     

    hi,

     

    thanks for replying, personal firewall is working and enabled. it does ask me for rules if i install a new application, but when i go to tools and logs and try to view the personal firewall logs, nothing shows up, it is blank. I have also tried playing with the filtering option but yet no luck.

     

    thanks

     

    justin111

    help me with eset smart security business edition

    in ESET Endpoint Products

    Posted

    Hi,

     

    I am using ESET smart security business edition and i have a very strange problem. It has just been reinstalled a week ago but strangely when i go to logs, since yesterday it has stopped showing any personal firewall logs. I am using windows 7 64 bit and i am posting my eset product details below.

     

    Virus signature database: 8543P (20130708)
    Update module: 1043 (20130415)
    Antivirus and antispyware scanner module: 1399 (20130703)
    Advanced heuristics module: 1141 (20130702)
    Archive support module: 1172 (20130624)
    Cleaner module: 1073 (20130617)
    Anti-Stealth support module: 1048 (20130702)
    Personal firewall module: 1136 (20130625)
    Antispam module: 1025 (20130701)
    ESET SysInspector module: 1236 (20130614)
    Self-defense support module: 1018 (20100812)
    Real-time file system protection module: 1009 (20130301)

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