[Virtual Appliance OLD Version for Migration]

Older appliance is no longer available for download. We recommend downloading the 6.4 appliance which has integrated option for migrating from previous appliance (please consult product documentation for that).

 

Is that this page?

 

hxxp://help.eset.com/era_install/63/en-US/index.html?migrated_database_different_ip.htm

[ESET Remote Administrator Maintenance Tool MISSING]

Hello,

 

I am using versions...

 

ESET Remote Administrator (Server), Version 6.3.136.0
ESET Remote Administrator (Web Console), Version 6.3.114.0

 

...and which to back up the database using the official Maintenance Tool.

 

However, in my version of Windows 7 Professional, where the ERA is installed, my Windows Start Menu does not have an entry for 'Maintenance Tool'.

 

Can you help by showing me the .exe or a download for just the Maintenance Tool.

 

Thanks,

 

Paul

[Virtual Appliance OLD Version for Migration]

Hello,

 

Where can I download the exact version of the era_applicance.ova I need to perform a migration?

 

ESET Remote Administrator (Server), Version 6.3.136.0
ESET Remote Administrator (Web Console), Version 6.3.114.0

 

Thanks.

 

Paul

 

[ESET Remote Administrator Maintenance Tool MISSING]

I cannot find the ESET Remote Administrator Maintenance Tool in Windows 7.

 

It is missing from the Windows Start Menu.

 

Can I run it from an .exe in Windows Explorer or Download it separately please?

 

I need it to backup the database in our existing ERA before migrating to a separate appliance.

 

Thank you.

 

Paul

 

[Add path exclusion for multiple users]

Thank you! :-)

[Add path exclusion for multiple users]

Hello All,

 

(my first post so be gentle)

 

I am resurrecting this post because I would like no know where to set path exclusion in ERA 6?

 

I have looked under Admin > Policies, but I'm blind and just not seeing it.

 

I can see file extension exclusion (e.g. *.jpg), but that's not what I want.

 

I would like to exclude a whole network path, such as \\SERVER2, from all desktops in the office.

 

Sorry if I am being a bit silly with this!

 

Thanks,

 

Paul

 

ESET Remote Administrator (Server), Version 6.3.136.0
ESET Remote Administrator (Web Console), Version 6.3.114.0