[Error updating ESET Management Agent to 8.1.1223.0]

https://support.eset.com/en/news8109-windows-server-2008-sp2-and-microsoft-sbs-2008-sp2-are-no-longer-supported-by-eset-protect-81-and-eset-protect-cloud

[ESET Management Agent 8.1.1223.0 on Windows Server 2008 (32-bits)]

https://support.eset.com/en/news8109-windows-server-2008-sp2-and-microsoft-sbs-2008-sp2-are-no-longer-supported-by-eset-protect-81-and-eset-protect-cloud

[Delayed reboot?]

New Task->Operating system->Run command: shutdown -f -r -t 60 -c "Reboot after 60 seconds"

[Error updating ESET Management Agent to 8.1.1223.0]

Run the installation of Agent 8.1.1223.0. When it displays an installation error, replace the ERAAgent.exe file from version 8.0 . Press retry.

[Error updating ESET Management Agent to 8.1.1223.0]

I was able to work around the installation problem by replacing the ERAAgent.exe file from version 8.0 during the installation. So far, I haven't found any problems after installation.

[Error updating ESET Management Agent to 8.1.1223.0]

 

[ESET Management Agent 8.1.1223.0 on Windows Server 2008 (32-bits)]

1 hour ago, HSeber said:

Anyway - v.8 Agent runs fine on XP SP3 & Server 2008.

 

 

But v8.1 does not

[ESET Management Agent 8.1.1223.0 on Windows Server 2008 (32-bits)]

It also does not install on Windows XP, which should no longer be supported in version 8.0 (according to https://help.eset.com/protect_install/80/en-US/windows.html ) and still works

[ESET Management Agent 8.1.1223.0 on Windows Server 2008 (32-bits)]

Windows Server 2008 SP2 6.0.6003 (KB4493730 and KB4039648 installed)

[ESET Management Agent 8.1.1223.0 on Windows Server 2008 (32-bits)]

Installation fails with errors. When starting the service it displays error: Error 193 0xc1 service fails to start.

[upgrade to 7.3.2032 - computer gets shut down after scheduled scan]

2 hours ago, Marcos said:

A hotfix version 7.3 has passed QA tests and is ready for release. It should not take long; I expect it to be released within next week.

 

I will gladly take part in tests and install beta version.

[regular update of Endpoint Antivirus 7.3.2032 does not work]

Try to delete all tasks from the eset scheduler and restore the default.

[The problem with updating ESET Endpoint Antivirus via ERAS]

ERAS 5.3.39.0 and "Upgrade Client" from 5.0.2260 to 5.0.2265 updates successful

[Endpoint Version 5.0.2225.0]

ERAS 5.3.39.0 and "Upgrade Client" from 5.0.2260 to 5.0.2265 updates successful

[The problem with updating ESET Endpoint Antivirus via ERAS]

My logs:

[2016-03-30 07:32:46.330] V2 [56f480e80000] [000014d0] <SESSION_USERACTION_INFO> ConsoleProcessRequest: C2S_CREATE_REMOTE_INSTALL_TASK, <ERA Server> user [Administrator] created remote install task for computer: ComputerName=work-comp1, PromaryServer=work-server, MACAddress=35a6d8180101, AlternativeIpString=192.168.001.201
[2016-03-30 07:34:26.094] V2 [56f480e80000] [000014d0] <SESSION_USERACTION_INFO> ConsoleProcessRequest: C2S_SET_COMMAND_LINE, <ERA Server> user [Administrator] has set the commandline of package with Name=ESET Endpoint Antivirus 5.0.2260.1 x64 only to CommandLine=/qn REBOOT="ReallySuppress"
[2016-03-30 07:34:52.766] V2 [56f480e80000] [000014d0] <SESSION_USERACTION_INFO> ConsoleProcessRequest: C2S_CREATE_REMOTE_INSTALL_TASK, <ERA Server> user [Administrator] created remote install task for computer: ComputerName=work-comp2, PromaryServer=work-server, MACAddress=b0831265e9a1, AlternativeIpString=192.168.001.202
[2016-03-30 07:36:48.187] V2 [56fb65eca93d] [00001070] <RINSTALL_ERROR> HandleClientUpgrade failed, code 3, error code: 5, gle: 0
[2016-03-30 07:37:29.679] V2 [56fb6619a948] [00001070] <RINSTALL_ERROR> HandleClientUpgrade failed, code 3, error code: 5, gle: 0
 

work-comp1 - intall package for both x86 and x64

work-comp2 - intall package for x64 only

[Endpoint Version 5.0.2225.0]

[2016-03-30 07:32:46.330] V2 [56f480e80000] [000014d0] <SESSION_USERACTION_INFO> ConsoleProcessRequest: C2S_CREATE_REMOTE_INSTALL_TASK, <ERA Server> user [Administrator] created remote install task for computer: ComputerName=work-comp1, PromaryServer=work-server, MACAddress=35a6d8180101, AlternativeIpString=192.168.001.201
[2016-03-30 07:34:26.094] V2 [56f480e80000] [000014d0] <SESSION_USERACTION_INFO> ConsoleProcessRequest: C2S_SET_COMMAND_LINE, <ERA Server> user [Administrator] has set the commandline of package with Name=ESET Endpoint Antivirus 5.0.2260.1 x64 only to CommandLine=/qn REBOOT="ReallySuppress"
[2016-03-30 07:34:52.766] V2 [56f480e80000] [000014d0] <SESSION_USERACTION_INFO> ConsoleProcessRequest: C2S_CREATE_REMOTE_INSTALL_TASK, <ERA Server> user [Administrator] created remote install task for computer: ComputerName=work-comp2, PromaryServer=work-server, MACAddress=b0831265e9a1, AlternativeIpString=192.168.001.202
[2016-03-30 07:36:48.187] V2 [56fb65eca93d] [00001070] <RINSTALL_ERROR> HandleClientUpgrade failed, code 3, error code: 5, gle: 0
[2016-03-30 07:37:29.679] V2 [56fb6619a948] [00001070] <RINSTALL_ERROR> HandleClientUpgrade failed, code 3, error code: 5, gle: 0
 

work-comp1 - intall package for both x86 and x64

work-comp2 - intall package for x64 only

[The problem with updating ESET Endpoint Antivirus via ERAS]

My configuration:

ERAS 5.3.33 (5.1.34 too)

20 x Eset Endpoint Antivirus version 5.0.2237 (nt64 Polish)

 

During remote install (update) via ERAS all the clients they give a message: "No upgrade for this client"

Direct launch eea_nt64-5.0.2260.1_plk.msi working properly.

[Remote Administrator 6 and Endpoint Antivirus 5]

All clear, thanks for the information.

[Remote Administrator 6 and Endpoint Antivirus 5]

What do I need to install on client computers and how to configure the connection ESET Endpoint Antivirus 5.0 and Remote Administrator 6.x?

 

[Endpoint Version 5.0.2225.0]

The same problem with ERAS 5.3.33 and  5.1.34 and update Eset Endpoint Antivirus from version 5.0.2237 to version 5.0.2260: "No upgrade for this client"