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  1. We are deploying the Remote Administrator using the .mst route and I can get it to pull the correct information from the .mst but it wont communicate with the ERA server. Tracelog is below. 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Local time is 2016-03-02 10:32:04 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: InstallConfiguration: ProductLine: era 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: InstallConfiguration: ProductVersion: 6.3.136.0 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: InstallConfiguration: Locale: en_US 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: InstallConfiguration: ProductInstanceID: aaa4eee6-ced5-4ffc-bf3d-ee32d28308b1 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: InstallConfiguration: ProgramDataDirectory: C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Data\ 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: InstallConfiguration: ProductConfigurationDirectory: C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Configuration\ 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: InstallConfiguration: ProgramLogsDirectory: C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\ 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: InstallConfiguration: TempDirectory: C:\Windows\TEMP\ 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: InstallConfiguration: ProgramLibraryDirectory: C:\Program Files\ESET\RemoteAdministrator\Agent\ 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: InstallConfiguration: ProgramEsetUpdatableModulesDirectory: C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Modules\ 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: InstallConfiguration: CrashDumpsDirectory: C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Dumps\ 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Hardware Fingerprint: 0100165C-E8C4-F9C7-0F76-CA1971EB5596 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded ESET modules: 1=1060,2=1472,18=1434,40=1238B 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Used memory before loaded module libraries is 10120 KB 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library Updates 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library Updates (used 12 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library Symbols 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library Symbols (used 264 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library Database 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library Database (used 116 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library Security 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library Security (used 100 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library Scheduler 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library Scheduler (used 132 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library Network 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library Network (used 148 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library Cleanup 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library Cleanup (used 48 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library DataMiners 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library DataMiners (used 84 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library DynamicGroups 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library DynamicGroups (used 116 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library Replication 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library Replication (used 120 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library Automation 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library Automation (used 144 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library Policies 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library Policies (used 112 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library OSConnector 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library OSConnector (used 236 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library ESSConnector 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library ESSConnector (used 160 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library +EVSAConnector 2016-03-02 17:32:04 Warning: Kernel [Thread 2e4]: Module library +EVSAConnector was not loaded 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library +ESLCConnector 2016-03-02 17:32:04 Warning: Kernel [Thread 2e4]: Module library +ESLCConnector was not loaded 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library +ERAG1ClientConnector 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library +ERAG1ClientConnector (used 184 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library +MDMCoreConnector 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library +MDMCoreConnector (used 124 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library +VAHCoreConnector 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library +VAHCoreConnector (used 112 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library +ProxyConnector 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library +ProxyConnector (used 60 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loading module library +RDSensorConnector 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Loaded module library +RDSensorConnector (used 96 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Used memory before modules load and initialization is 12492 KB 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initializing module CUpdatesModule 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initialized module CUpdatesModule (used 92 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initializing module CSymbolsModule 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initialized module CSymbolsModule (used 964 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initializing module CDatabaseModule 2016-03-02 17:32:04 Information: CDatabaseModule [Thread 2e4]: Startup configuration builder builds successfully ... 2016-03-02 17:32:04 Information: CDatabaseModule [Thread 2e4]: Startup connection pool created ... 2016-03-02 17:32:04 Information: CDatabaseModule [Thread 2e4]: Builder rebuilds successfully ... 2016-03-02 17:32:04 Information: CDatabaseModule [Thread 2e4]: Connection pool recreated ... 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initialized module CDatabaseModule (used 820 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initializing module CAgentSecurityModule 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initialized module CAgentSecurityModule (used 76 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initializing module SchedulerModule 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initialized module SchedulerModule (used 56 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initializing module NetworkModule 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initialized module NetworkModule (used 0 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initializing module CCleanupModule 2016-03-02 17:32:04 Information: CCleanupModule [Thread 2e4]: Module initialized 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initialized module CCleanupModule (used 0 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initializing module CDataMinersModule 2016-03-02 17:32:04 Information: CDataMinersModule [Thread 2e4]: DataMinerCompletionHandler: Starting completion handler worker thread 2016-03-02 17:32:04 Information: CDataMinersModule [Thread 2e4]: DataMinerCompletionHandler: Starting completion handler worker thread 2016-03-02 17:32:04 Information: CDataMinersModule [Thread 2e4]: CStatusLogDataMiner: Initializing local status log cache 2016-03-02 17:32:04 Information: CDataMinersModule [Thread 2e4]: CStatusLogDataMiner: Finished initialization of status log cache 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initialized module CDataMinersModule (used 572 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initializing module CDynamicGroupsModule 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initialized module CDynamicGroupsModule (used 8 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initializing module CReplicationModule 2016-03-02 17:32:04 Information: CReplicationModule [Thread 2e4]: CReplicationModuleBase: Starting module initialization 2016-03-02 17:32:04 Information: CReplicationModule [Thread 2e4]: CReplicationModuleBase: Initializing message processing 2016-03-02 17:32:04 Information: CReplicationModule [Thread 2e4]: CReplicationModuleBase: Module initialization done 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initialized module CReplicationModule (used 8 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initializing module AutomationModule 2016-03-02 17:32:04 Information: AutomationModule [Thread 2e4]: TaskResumeHandler: There are 0 pending task resume requests. 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initialized module AutomationModule (used 8 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initializing module CPoliciesModule 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initialized module CPoliciesModule (used 4 KB) 2016-03-02 17:32:04 Information: Kernel [Thread 2e4]: Initializing module CSystemConnectorModule 2016-03-02 17:32:06 Information: CSystemConnectorModule [Thread 2e4]: Detected ESS/EES/EAV version at start is '6.3.2016.0' 2016-03-02 17:32:06 Information: CSystemConnectorModule [Thread 2e4]: No installed Rogue Detection Sensor version was detected at start 2016-03-02 17:32:06 Information: CSystemConnectorModule [Thread 2e4]: No installed proxy version was detected at start 2016-03-02 17:32:06 Information: CSystemConnectorModule [Thread 2e4]: No installed MDMCore version was detected at start 2016-03-02 17:32:06 Information: CSystemConnectorModule [Thread 2e4]: No installed VAHCore version was detected at start 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Initialized module CSystemConnectorModule (used 2568 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Initializing module CEssConnectorModule 2016-03-02 17:32:06 Information: CEssConnectorModule [Thread 2e4]: Product version 6.3.2016.0 matches pattern 6.0.2004.0 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Initialized module CEssConnectorModule (used 0 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Initializing module ERAG1ClientConnector 2016-03-02 17:32:06 Information: ERAG1ClientConnector [Thread 2e4]: <CONNECTOR_MODULE> Product for ERAG1ClientConnector not detected (version: 6.3.2016.0). 2016-03-02 17:32:06 Information: ERAG1ClientConnector [Thread 2e4]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Initialized module ERAG1ClientConnector (used 0 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Initializing module CMDMCoreConnectorModule 2016-03-02 17:32:06 Information: CMDMCoreConnectorModule [Thread 2e4]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Initialized module CMDMCoreConnectorModule (used 0 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Initializing module CVAHCoreConnectorModule 2016-03-02 17:32:06 Information: CVAHCoreConnectorModule [Thread 2e4]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Initialized module CVAHCoreConnectorModule (used 0 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Initializing module AgentToProxyConnectorModule 2016-03-02 17:32:06 Information: AgentToProxyConnectorModule [Thread 2e4]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Initialized module AgentToProxyConnectorModule (used 0 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Initializing module CRDSensorConnectorModule 2016-03-02 17:32:06 Information: CRDSensorConnectorModule [Thread 2e4]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Initialized module CRDSensorConnectorModule (used 0 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting crash dumps sending thread 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Used memory before modules start-up is 17792 KB 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module CUpdatesModule 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module CUpdatesModule (used 0 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module CSymbolsModule 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module CSymbolsModule (used 0 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module CDatabaseModule 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module CDatabaseModule (used 0 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 1328]: Initiating crash dumps sender for directory: "C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Dumps\" 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module CAgentSecurityModule 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module CAgentSecurityModule (used 60 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module SchedulerModule 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module SchedulerModule (used 36 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module NetworkModule 2016-03-02 17:32:06 Information: CAgentSecurityModule [Thread 1388]: Checking agent peer certificate expiration in 30 days 2016-03-02 17:32:06 Information: SchedulerModule [Thread 638]: Received message: RegisterSleepEvent 2016-03-02 17:32:06 Information: CAgentSecurityModule [Thread 1388]: Agent peer certificate with subject 'CN=Agent at *, OU=Tech, O="Edkey, Inc", L=Mesa, S=Arizona / USA' issued by 'CN=Server Certification Authority, OU=Tech, O="Edkey, Inc", L=Mesa, S=Arizona / USA' with serial number '011710a49bcf59445a8900df51c4a113bc01' is and will be valid in 30 days 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module NetworkModule (used 2412 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module CCleanupModule 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module CCleanupModule (used 0 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module CDataMinersModule 2016-03-02 17:32:06 Information: SchedulerModule [Thread 638]: Received message: RegisterTimeEvent 2016-03-02 17:32:06 Information: CDataMinersModule [Thread e7c]: CFunctionalityLogDataMiner: Postponing functionality log of type: StatusLog_FUNCTIONALITY_PROBLEMSDETAILS_STATUS 2016-03-02 17:32:06 Information: CDataMinersModule [Thread e7c]: CFunctionalityLogDataMiner: Postponing functionality log of type: StatusLog_FUNCTIONALITY_PRODUCTS_STATUS 2016-03-02 17:32:06 Information: CDataMinersModule [Thread e7c]: CFunctionalityLogDataMiner: Postponing functionality log of type: StatusLog_FUNCTIONALITY_COMPUTER_STATUS 2016-03-02 17:32:06 Information: SchedulerModule [Thread 638]: Received message: RegisterTimeEvent 2016-03-02 17:32:06 Information: SchedulerModule [Thread 638]: Received message: RegisterTimeEvent 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module CDataMinersModule (used 160 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module CDynamicGroupsModule 2016-03-02 17:32:06 Information: SchedulerModule [Thread 638]: Received message: RegisterTimeEvent 2016-03-02 17:32:06 Information: CDynamicGroupsModule [Thread bf8]: Refreshing dynamic groups after replication 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module CDynamicGroupsModule (used 84 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module CReplicationModule 2016-03-02 17:32:06 Information: CReplicationModule [Thread 2e4]: CReplicationModuleBase: Starting module 2016-03-02 17:32:06 Information: CReplicationModule [Thread 2e4]: CStepProcessor: Starting 2016-03-02 17:32:06 Information: CReplicationModule [Thread 2e4]: CStepProcessor: Creating 1 worker threads 2016-03-02 17:32:06 Information: SchedulerModule [Thread 638]: Received message: RegisterSleepEvent 2016-03-02 17:32:06 Information: CReplicationModule [Thread 2e4]: CReplicationManager: Starting replication control messages processing 2016-03-02 17:32:06 Information: CReplicationModule [Thread 1210]: CStepProcessor: Starting worker thread 1210 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module CReplicationModule (used 36 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module AutomationModule 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module AutomationModule (used 56 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module CPoliciesModule 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module CPoliciesModule (used 32 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module CSystemConnectorModule 2016-03-02 17:32:06 Information: CSystemConnectorModule [Thread 113c]: Connecting to product 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module CSystemConnectorModule (used 40 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module CEssConnectorModule 2016-03-02 17:32:06 Information: CEssConnectorModule [Thread e58]: Connecting to product 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module CEssConnectorModule (used 52 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module ERAG1ClientConnector 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module ERAG1ClientConnector (used 32 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module CMDMCoreConnectorModule 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module CMDMCoreConnectorModule (used 64 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module CVAHCoreConnectorModule 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module CVAHCoreConnectorModule (used 0 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module AgentToProxyConnectorModule 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module AgentToProxyConnectorModule (used 0 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Starting module CRDSensorConnectorModule 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Started module CRDSensorConnectorModule (used 0 KB) 2016-03-02 17:32:06 Information: Kernel [Thread 2e4]: Used memory after modules start-up is 20856 KB 2016-03-02 17:32:09 Error: CReplicationModule [Thread 1210]: CStepProcessor: Replication slave stopped replication during initialization with reason: UNKNOWN_ORIGIN 2016-03-02 17:32:09 Error: CReplicationModule [Thread 1210]: CReplicationManager: Failure of scenario (type=Regular, task_id='00000000-0000-0000-7005-000000000001', link='Automatic replication (REGULAR)' (00000000-0000-0000-7007-000000000001), current_step= [], current_step_phase=, remote_peer=host: "10.10.1.32" port: 2222, remote_peer_type=3, remote_peer_id=3319d441-01ea-4039-ba89-0b78c4c7e907, remote_realm_id=) 2016-03-02 17:33:15 Error: CReplicationModule [Thread 9bc]: CReplicationManager: Failed to start replication, replication link '00000000-0000-0000-7007-000000000001' (Automatic replication (OUT_OF_ORDER)) is already in use
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