[Eset not installing on new win10 laptop]

 

Are you installing v9 over an older version? Only in such case it makes sense to stop running processes egui.exe and ekrn.exe.

 

No, it is a new laptop with no previous version of Eset installed.

 

 

Try the older ESET SS 9.0.318 installer. Its the only one that worked for me when i was having installer issues and then, run an update internally to the latest version. 

[ESS 9.0.377.0 and Network Protection status]

I've tried installing it from scratch using the latest installer but experienced the same issue. I managed to find the older version 9.0.318 on the internet (risky I know) but after I installed the product I had a similar issue and in this case the real-time protection failed to start also. However, this was resolved after a restart after which there were no issues. I updated to 9.0.375 using the in-built updater and all seems well for now.

 

Thanks for the help.

[ESS 9.0.377.0 and Network Protection status]

Hello Marcos,

 

Thank you for the prompt reply.

 

No the ESET Personal Firewall is not listed in my WiFi adapter properties.

 

[ESS 9.0.377.0 and Network Protection status]

Hello,

 

I've tried to install ESS 9.0.377.0 on my new HP laptop but it appears that either the network protection is incorrectly installed or ESS is incorrectly reporting the status. I am presented with the images attached.

 

I've tried a complete uninstall, clearing up any left over entries in C:\ and also the registry, then reinstalling without any success. Also i've tried to run a setup repair from "program and features" with no effect. In addition enabling pre-release updates has little effect on this issue.

 

The system is an AMD A10-8700P, running Win 10 Pro x64. No other security software is present on the system other than win defender and win firewall both of which have not been altered. Device drivers are fully updated.

 

If any logs or system dumps are required I will be more than happy to supply the information.

 

Regards.

[eset smart security 9 , windows 10 eccessive files scanned]

Hi

i did a test

 

on the same machine , clean install of windows 10 , 8 and 7 i have installed eset smart security 9 last version

all the settings of eset smart security 9 are the same ,and same hardware

 

there is only 1 software installed on w10,8,and 7 and it's eset smart security 9

 

well i did boot w10 and i keep idle for 5 minutes, eset smart security does display to have scanned around 2600 files during the boot and 5 idle minutes

 

the same machine , under w8.1 and 7 , eset smart security 9 does display around 600 files

 

real time scanner same settings , extensions ->scan all files Disabled .      scan extensionless files Disabled

 

why does eset scan so many files under w10 ?

 

 

I cannot find those settings in ESET SS v9. Does such an option exist? I know it was present in v8.

[Can't resize UI in ESS v9]

You should be able to open them in a new window which is resizable. There's an icon for this to the left of the question mark icon that opens up on-line help.

 

I cant find the icon to open "Network Connections" in a new window. Has this feature been removed? 

[Time to switch to ESS v9 or stick with v8?]

Hi kunjar, which features do you have in mind specifically? I can still see the option to open the log files or watch activity in a new window in v9.

 

Hello Tomas, I cannot find the option in v9, to open network connections in a new window. I used to rely heavily on this feature to monitor network traffic especially when troubleshooting issues and also identifying ip addresses/ranges. Has it been removed? 

 

Also in real-time settings, there used to be an option in v8 to enable/disable "scan all files". Now while the default settings were good I preferred to have ESET v8 only scan the main file extensions. A list would appear after you unchecked "scan all files". Is there anyway of mirroring that in v9? I feel that this provides that extra snappy performance while not compromising much on protection.

[Time to switch to ESS v9 or stick with v8?]

It seems a few features such as opening tools in a separate new window and the option of enabling/disabling "scan all files" in real-time settings have been removed. Some other stuff has been reshuffled too.