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aoyoko

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Posts posted by aoyoko

    License expiration notice mail doesn't stop.

    in ESET Products for Linux Servers

    Posted

    Dear ESET.
     
    I have question about License expiration notice mail.
     
    I'm using ESET File Security Linux 4.0.8.
    OS is RHEL6.
     
    The mail I notify of the 30 days before license expiration date was received.
     
    Therefore
    I renewed a license file.
    >　/opt/eset/esets/sbin/esets_lic --import=～/esets_?????.lic
     
    But License expiration notice mail doesn't stop.
     
    >  Note that the following license will expire in 15 day(s):
    >
    >    LICENSE ID: ????????
    >    PRODUCT NAME: ESET File Security
    >    EXPIRATION DATE: 2015-12-31 09:00:00
    >    FILE NAME: /etc/opt/eset/esets/license/esets_?????.lic
     
    Why doesn't a mail stop?
     
    And
    When it's left just as it is, what happens?
     
    Thanks in advance.
     

     

    mirror tool status code

    in ESET PROTECT On-prem (Remote Management)

    Posted

    Hello,

     

    Thank you for your response .

     

    > for future release, error codes will be "translated" to human readable format so that users can diagnose most common errors at least.

     

    That's good.

    Well something of it's expected.

     

    > Error code 13317 (0x3405) "A required module failed to download" is most probably caused by file download error -> I guest it failed to download one or more files from mirror

     

    That's right.

     

    > ... are there any other errors in the output?

     

    No. There are no other errors.

     

    It's excuse me by an another incident.

    What is the meaning of "error code: 8449" ?

    mirror tool status code

    in ESET PROTECT On-prem (Remote Management)

    Posted

    Dear ESET.
     
    I have question about Mirror tool.
    Is there a status code list?
     
    For example.
    When a mirror tool has been started in linux.
    The following is shown to an output end.
     
        Error: Perform full mirror failed with error code: 13317
     
    What is the meaning of "13317" ?
     
    If there is a status code list.
    I'd like to acquire that.
     
    Thanks in advance.

     

    The way to check an end of a mirror tool

    in ESET PROTECT On-prem (Remote Management)

    Posted

    Dear ESET.

     

    I have question about Mirror tool.

    is there a way to check normal finish of mirror tool ?

     

    For example.

    When a mirror tool has been started in linux.

    The following is shown to an output end.

     

          Downloading file: em036_64_n9.nup. Downloaded: 100 %
          Update status for product 'ep6' changed to: Updating
          Update status for product 'ep6' changed to: Finished

     

    Can I judge an end by a key word as "Finished" and "100%" ?

     

    Thanks in advance.

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