Laurie

Not really, putting ESET in the same group as Crowdstrike isn't the best marketing when we know their failures this year. It's not Apple's fault you can't update to 8.x through the central console, which tells you 6.x is 'up to date'. It's not Apple's fault every web communication is blocked in 6.x and you have to manually unpick ESET. It's not Apple's fault the ability to manually configure exceptions (like /usr/libexec/sharing, which would fix the airdrop issue) has been removed in 8.x. This is all on ESET, a total failure to test, and a failure to respond. Show me, for example, where the email or banner is from ESET warning users not to update Mac OS until they've updated ESET, and then detailing the problems they will meet? Nothing - just letting their paid userbase see machines incapacitated and even when finally 'fixed' by fighting the old and new ESET version still a lot of issues. It's nice to know ESET don't have a solution and just post deflection without even sympathy. I'll go talk to the company owner about finding a replacement that actually cares, tests, and works.

The new version of ESET we've been forced to upgrade to with Mac OS 15 (we did an OS upgrade without and all network access was lost, so we've found a very painful, manual way to update to 8.x so we can upgrade the os - a really bad experience, your test and UX people need firing. Seriously, if you can't keep up with OS updates and have your products upgradable with the central console then sort your lives out)... and then found Apple Airdrop from mobile devices is blocked by the firewall. We're disabling ESET firewall and going back to the Apple one. We may well look for a replacement product if this isn't sorted ASAP - and a restoration of the local Firewall configuration we used to have would go a long way to allowing us to resolve these issues ourselves in future. I'm going to go spam your Twitter and other socials I can find to warn others considering using your products for Mac until you get your act together and sort these things out. Please reply ASAP, I'll be working through the weekend to try and fix the mess you've made with this hopeless update.