Stephen24

As I said, I tried removing all the devices, but the devices keep showing up after removal, and the device used is always shown as 3 out of 1. It has been more than a week since I raised the support ticket. Please understand that I have already tried: - remove all devices - reset subscription keys And I intend to use the license key only on my own device (only ONE device).

I still have not received any updates. In the meantime, I want to point out that the devices used are shown as 3, but in the device overview, there are over 100 devices. Once I remove them, another 100 will pop out, and the device used will still be 3. So, it is most likely a bug or error in your database.

I already raised three tickets four days ago with completely no response. I only installed it on a few computers. I did not use it to activate any virtual machines. I believe it is your side that is leaking the license key or some error in your database.

I already tried that four times. After the process, a hundred devices will just appear again. And I already tried resetting the license key.

I found that there are hundreds of devices using my license key. I tried to remove them, but I can only remove one hundred at a time. I do not know who is using those devices, as I never leaked my key. But now I cannot use my nod32 anymore due to overuse. I tried resetting the license key, but the devices are still there. I tried contacting customer support, but no one has responded. I do not understand how anti-virus software can have such a poor design in license key management.