[Machine locking with Endpoint V6]

Thanks, Problem solved.

[Connection overturned after installation]

Today I came across the following problem in three notebooks HP6470b. After starting the installation of the Endpoint Security V5 on Windows 10 displays the message "error in connection." The exclamation point on the network adapter appears with this is no internet and no access to internet network.

Sent disable / enable the network card but without success. Even removing ESET configuration of the network card is not restored.

 

The only link I found something similar was this old version 4
hxxp://suporte.eset.com.br/kb2207/?locale=pt_BR&viewlocale=pt_PT

 

 

 

what can be done?

[Machine locking with Endpoint V6]

The message when you run the installer was:
https://support.microsoft.com/en-us/kb/981889

Standalone Installer Windows Update
The update can not be applied to your computer.

[Machine locking with Endpoint V6]

After running out of use the computer for a few hours the PC stops working is necessary to restart it
Note: This is only happening with Windows 7 machines and version 6 installed ENDPOINT.

 

 

Attached log ESET LOG Collector

[What is the best way to remove memory of viruses using ESET?]

The following log as requested

[What is the best way to remove memory of viruses using ESET?]

I performed the following procedures without success.

tracking with rigid cleaning
ESET SysRescue
Safe Mode Tracking

Product: ESET NOD32 Antivirus version 8


There is another procedure to be performed to remove the memory virus?

[ESET Remote Administrator - OVA]

Referring to the ESET Remote Administrator v6 OVA.

By adding the license key in ERA OVA displays the following message:
"failed to connect to the licensing server"

The data is correct, what can it be?