Hi
I have bought a reneweal for a license. It occured that it contained wrong email address, so i have removed the license form EBA and added again, hoping I can specify the correct email.
My license had wrong email address, so I asked reseller to fix it.
Now I'm in a situation that license is in VALIDATING state with wrong email address and I'm not able to remove it or validate or resend the validation email.
I have added an alias to my mailbox, to be able to receive the validation, but is not possible.
I consider to delete the EBA acount completly and create this from scratch. but it says the license will remain active - so probably it will not help anythig, but it will make the situation even worse...
Any ideas hov to resolve the prolem?
I have raised a ticket in the morning, but the support didnt respond yet.
regards
Greg
public ID: 333-FWB-MRE