Hi,
some of our clients have problem to connect to ESET Protect Server. We have tried so far to reinstall the agent several times, check FW openings from client to server TCP 2222, reboot of client computer, remove the computer from console. Please advise.
ESET PROTECT On-Prem (Server), Version 11.1 (11.1.756.0)
ESET PROTECT On-Prem (Web Console), Version 11.1 (11.1.144.0)
Agent version: 11.2.2076.0
Error: SendRequestAndHandleResponse: Rpc message response INTERNAL_ERROR. Error message: . RequestId: 6c14ff89-4159-4b19-9c3b-ddfd3129f305
Task: CStaticObjectTask
Scenario: Automatic replication (REGULAR)
Connection: uhesmc01.skba.synot.local:2222
Connection established: true
Replication inconsistency detected: false
Server busy state detected: false
Realm change detected: false
Realm uuid: b22c3654-6681-486c-9a56-ba1d6bdbedc5
Sent logs: 0
Cached static objects: 1
Cached static object groups: 1
Static objects to save: 79
Static objects to delete: 1
Modified static objects: 0
All replication attempts: 13
trace.log
status.zip