Bowen Swinson

Hello, so I did reach out to the company I purchased the software from, but they said they are unable to change the email, as it was either mistyped or somehow saved wrong. They said I would have to contact the developers and have them change it on their end. Is there any way you guys can?

3B3-6AH-TVM is the Public ID I am trying to set up my antivirus, but it isn't sending me the verification code that I need to activate it on my devices.