[Eset Smart security crashing and restarting in windows 10 (build 9926) ESS version 8.0.304]

Finally resolved the issue.  Booted into safe mode, uninstalled via the Eset live uninstaller, ran the install again for 9 and everything seems to be running fine now.

[Eset Smart security crashing and restarting in windows 10 (build 9926) ESS version 8.0.304]

I have tried uninstalling Eset, rebooted then tried downloading the latest version. On the install I get 'The installation was not completed successfully' and install error 1603 fatal error during installation.

 

I know there is not malware activity as there was no issue prior to win 10 upgrade. So this has meant that I am now using Windows Defender which is not my first choice.

[Eset Smart security crashing and restarting in windows 10 (build 9926) ESS version 8.0.304]

I found hxxp://slashgenie.com/how-to-configure-eset-on-windows-10-enable-hips/thinking that it would resolve the issue, unfortunately when I open ESET there is nothing in the window apart from the eset logo and a tick on the top.

 

Desktop info:

 

Microsoft Windows [Version 10.0.10240]

© 2015 Microsoft Corporation. All rights reserved.

 

C:\Users\david>sysinfo

'sysinfo' is not recognized as an internal or external command,

operable program or batch file.

 

C:\Users\david>systeminfo

                                                                              

Host Name:                 DAVIDPC

OS Name:                   Microsoft Windows 10 Pro

OS Version:                10.0.10240 N/A Build 10240

OS Manufacturer:           Microsoft Corporation

OS Configuration:          Standalone Workstation

OS Build Type:             Multiprocessor Free

Registered Owner:          david

Registered Organization:

Product ID:                00330-80000-00000-AA754

Original Install Date:     13/10/2015, 10:00:05

System Boot Time:          13/10/2015, 12:24:51

System Manufacturer:       System manufacturer

System Model:              System Product Name

System Type:               x64-based PC

Processor(s):              1 Processor(s) Installed.

                           [01]: Intel64 Family 6 Model 30 Stepping 5 GenuineIntel ~2946 Mhz

BIOS Version:              American Megatrends Inc. 2101   , 28/09/2012

Windows Directory:         C:\WINDOWS

System Directory:          C:\WINDOWS\system32

Boot Device:               \Device\HarddiskVolume6

System Locale:             en-gb;English (United Kingdom)

Input Locale:              en-gb;English (United Kingdom)

Time Zone:                 (UTC) Dublin, Edinburgh, Lisbon, London

Total Physical Memory:     8,189 MB

Available Physical Memory: 4,519 MB

Virtual Memory: Max Size:  16,381 MB

Virtual Memory: Available: 12,236 MB

Virtual Memory: In Use:    4,145 MB

Page File Location(s):     C:\pagefile.sys

Domain:                    WORKGROUP

Logon Server:              \\MicrosoftAccount

Hotfix(s):                 4 Hotfix(s) Installed.

                           [01]: KB3081440

                           [02]: KB3081452

                           [03]: KB3081455

                           [04]: KB3093266

Network Card(s):           3 NIC(s) Installed.

                           [01]: Realtek PCI GBE Family Controller

                                 Connection Name: Local Area Connection 2

                                 Status:          Media disconnected

                           [02]: Realtek PCIe GBE Family Controller

                                 Connection Name: Local Area Connection

                                 Status:          Media disconnected

                           [03]: 802.11n USB Wireless LAN Card

                                 Connection Name: Wireless Network Connection

                                 DHCP Enabled:    Yes

                                 DHCP Server:     192.168.0.1

                                 IP address(es)

                                 [01]: 192.168.0.5

                                 [02]: fe80::3db5:8e9c:ea18:8228

                                 [03]: fd5c:ad78:4094:0:6ce2:f2a:c0f8:a5c9

                                 [04]: fd5c:ad78:4094:0:3db5:8e9c:ea18:8228

Hyper-V Requirements:      VM Monitor Mode Extensions: Yes

                           Virtualization Enabled In Firmware: Yes

                           Second Level Address Translation: Yes

                           Data Execution Prevention Available: Yes

 

Should I uninstall eset and reinstall, has anyone tried this and has it worked?

[Eset Smart security crashing and restarting in windows 10 (build 9926) ESS version 8.0.304]

I have recently upgraded a Windows 7 laptop to Windows 10 without issue so I took the gamble that upgrading my desktop to Windows 10 from 7 would be straight forward.  Unfortunately I am having the same issue as some above. Eset keeps throwing 'Error communicating with kernel' and restarting, I have had up to 8 ESET icons in my system tray up to now.  I am running version 8.0.319.0 with virus signature database 12397.  I have submitted a ticket but also realise we are in early days of windows 10.  Has anyone managed to solve this? if so how?