below a link to a executable (it restarts the ESET service while ESET is running) and script provided by ESET which will allow you to fix you update issues without having to reboot the servers. I have also included the KB article which has the steps on what to do if you can reboot the server.
ESET File Security not reporting in to ERA server
in ESET Products for Windows Servers
Posted
below a link to a executable (it restarts the ESET service while ESET is running) and script provided by ESET which will allow you to fix you update issues without having to reboot the servers. I have also included the KB article which has the steps on what to do if you can reboot the server.
hxxp://download.eset.com/special/eset_update_fix.exe
@ECHO OFF
set “updFix=\\server_name_here\eset\eset_update_fix.exe”
%updFix%
del "C:\Program Files\ESET\ESET File Security\em009_32.dat"
del "C:\Program Files\ESET\ESET File Security\em009_64.dat"
echo %time%
timeout 5 > NUL
echo %time%
%updFix%
Exit
hxxp://support.eset.com/alert5553/
A number of customers have run the above and it has rectified their update issues. Please let me know if you require any further information.