[Unable to connect to Eset Webconsole]

I have a probleme with connecting to Eset Webconsole, this error occured

Connection failed: Connection failed with status “Not connected”

https://www.mediafire.com/view/on0vtgwtgf1k47o

 

and whene i try to repaire it with setup_x64.msi, the reparation couldn't start the services.

https://www.mediafire.com/view/xih60u2glzyrva6

 

can you find a solution for this issue please.

Thanks.

Windows server 2016 Standard