JAMESWT
-
Posts
17 -
Joined
-
Last visited
Posts posted by JAMESWT
-
-
In my case windows10 and Eset SS 8.319.1
This value not work
%SystemRoot%\SysWow64\windows.storage.dll (Why @Marcos you tell to all to change to this value?)
I change value from
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32\
and
HKEY_CLASSES_ROOT\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32\
to %SystemRoot%\system32\windows.storage.dll
And yet all is ok
And dear @Marcos human who recognized that the issue is related to Eset and explained how to reproduce it is JAMESWT, and first human who found the regkey solutions is AREZCO.
And the issue in General was discovery by users from Eset forum and tenforums and i Thanks all People that contribute to the thread.
All users from forums was able to reproduce the issue at first trytime.. Only eset not.... But Thanks to do a update that sometimes solve the issue and Thanks to update eset SS 8 and 9 to solve the issue
-
In my case windows10 and Eset SS 8.319.1
This value not work
%SystemRoot%\SysWow64\windows.storage.dll
I change value from
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32\
and
HKEY_CLASSES_ROOT\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32\
to %SystemRoot%\system32\windows.storage.dll
And yet all is ok
-
I think Eset should provide to all us a AUTOFIX (EXE OR MSI).
-
If somebody is willing to grant us remote access to your computer so that we could check it out ourselves, please drop me a pm.
you have a new PM
-
Hello, Do you have try this?
enable PUA and PUP (potentially unwanted applications and potentially unsafe applications ) detection and download for example ammyy fromhxxp://www.ammyy.com/AA_v3.exe if eset catch it select quarantine or delete and restart the systemjust tried it, still no issue
Could you please post your hardware configuration?
Motherboard
Audio
Graphic Card
CPU
and if you have SSD harddrive
-
GOOD NEWS
Support GR-CY" has wrote:
Hello,
We were able to reproduce the issue, so it is under investigation.
We’ll notify you once we get any news.
Best regards,
Support Team
Technical Support Team | ESET Hellas | www.eset.com/gr -
i just checked with a folder and after changing the view setting, closing the folder, opening it again and changing again. the view setting was staying as i was setting it.
in my case windows 10 and SS 8.0.319.0 doesn't affect the folder views.
not even malware/pua affect the setting.
Hello, Do you have try this?
enable PUA and PUP (potentially unwanted applications and potentially unsafe applications ) detection and download for example ammyy fromhxxp://www.ammyy.com/AA_v3.exe if eset catch it select quarantine or delete and restart the system -
One question FOR ALL
Who have this ISSUE have nvidia video driver?
"Of course" we have. I have. Maybe a part of a good point?
maybe but we must check if there are other users that not have nvidia but have windows 10 and eset with this issue
this user have INTEL graphics ... hxxp://www.tenforums.com/general-discussion/17175-windows-10-folder-view-settings-desktop-icon-positions-not-saving-20.html#post401978= i not think issue is related to nvidia graphics ...
-
another users with same issue after my procedure ...
-
One question FOR ALL
Who have this ISSUE have nvidia video driver?
"Of course" we have. I have. Maybe a part of a good point?
maybe but we must check if there are other users that not have nvidia but have windows 10 and eset with this issue
-
Another test from another user (not me)
BEFORE
HOW REPRODUCE THE ISSUE
AFTER Eset catch and quarantine
-
all my test pc client have nvidia graphic card with last driver
-
One question FOR ALL
Who have this ISSUE have nvidia video driver?
-
Unfortunately, we were unable to reproduce the issue. Please somebody create a Process Monitor log from the moment you modify the folder view settings and re-open the folder view setup, compress it, upload it to a safe location and pm me the download link. Could you confirm that no threat had been detected shortly before the issue occurred?
enable PUA and PUP (potentially unwanted applications and potentially unsafe applications ) detection and download for example ammyy from hxxp://www.ammyy.com/AA_v3.exe if eset catch it select quarantine or delete and restart the system
-
Unfortunately, we were unable to reproduce the issue. Please somebody create a Process Monitor log from the moment you modify the folder view settings and re-open the folder view setup, compress it, upload it to a safe location and pm me the download link. Could you confirm that no threat had been detected shortly before the issue occurred?
just wait tomorrow i am uploading in your FTP my system snapshot image
Hello,
Thank you for the information. We have been notified by our HQ that they cannot replicate the issue easily.
If you are able to assist us with this matter, we would need an image file of your drive after the issue has happened.
This way, we will be able to send an image that contains all possible info about the issue and solve the issue more quickly.
If you agree, you can get an image of your system partition with a trial of StorageCraft:
After installing SC, please reboot your computer and take a full backup of your partition.
Please note the filename of the backup image you got. You may also password-lock the image during the backup procedure.
You may upload the image file to the following server, but please send us the filename and the password if you used one:
Thank you for your cooperation.
Best regards,
Support Team
Technical Support Team | ESET Hellas | www.eset.com/gr
-
INSTALL WINDOWS 10 (WITH FORMAT)
INSTALL ESET SS8 WITH LAST UPDATE
SCAN A FOLDER WITH INSIDE MALWARE SAMPLES *
I RESTART WINDOWS
= Windows 10: Folder View Settings and Desktop Icon Positions NOT SAVING**
INSTALL WINDOWS 10 AND WINDOWS UPDATE (WITH FORMAT)
INSTALL ALL DRIVERS (LAST VERSION)
INSTALL ESET SS8 WITH LAST UDPATE
SCAN A FOLDER WITH INSIDE MALWARE SAMPLES *
I RESTART WINDOWS
= Windows 10: Folder View Settings and Desktop Icon Positions NOT SAVING**
INSTALL WINDOWS 10 AND WINDOWS UPDATE (WITH FORMAT)
INSTALL ALL DRIVERS (LAST VERSION)
INSTALL ESET SS8 WITH LAST UDPATE
I RESTART WINDOWS
= Windows 10: Folder View Settings and Desktop Icon Positions SAVING ALL OK NO BUGS
INSTALL WINDOWS 10 AND WINDOWS UPDATE (WITH FORMAT)
INSTALL ESET SS8 WITH LAST UDPATE
I RESTART WINDOWS
= Windows 10: Folder View Settings and Desktop Icon Positions SAVING ALL OK NO BUGS
**BUGS COME OUT ONLY IF ESET DETECT MALWARE, PUA, PUP
*DETECT ON SCAN = THE SYSTEM IS CLEAN NOT INFECTED
Windows 10 forget folder view setting when ESS is installed
in ESET Internet Security & ESET Smart Security Premium
Posted
@daveiw ESET is a Very Good antivirus security solution for me is the Best together to Kaspersky