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KathrynLynn

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Posts posted by KathrynLynn

  1. Thanks Marcos and Tomface.

      Well a few nights ago it did disable my fire wall.  I followed some of your suggestions, went in, put advanced logging and notify me of system changes and then last night I was scared to death when i started getting notices on the right side of the screen and I see you have talked about it on another post on here.   It says something about Modify setup settings,   Target HKey Local Machine System    Control set 001          That's all I could write down and couldn't take a screen shot but according to another post, this is not a problem, right guys?

  2. Marcos, I read your instructions on one of the posts about going into diagnostics. I copied and pasted to my email last night and used it tonight. I put advanced fire wall logging and create a dump and I went into advanced setup and enabled notify me of changes to system. It's in the advance setup. I don't have a screen shot. It happened on my laptop. I am at work and about to go home. Also , another question, when I do a recovery should I disable smart security because last time I tried to recover it said it was not able to because of virus protection.

  3. I have been using the latest version of smart security. I had some issues getting the red light on set up. I just spoke with a tech Monday and he checked my computer. Said no malware., deleted and reinstalled smart security.everything was fine til tonight. After it appeared I was under attack I enabled advanced logging and notify me when changes are made to my system. I restarted and got three notifications right away of changes made to my hardware. I shut off and pulled the battery. I am gonna try and restore. Any suggestions???

  4. I have the latest home edition of Smart Security.  A few weeks ago I started getting attacked. My mouse freezes and I have to shut down the computer and when I come back on, the Advanced setting anti phishing has been disabled.  So I went in and put a password on the advanced settings only somehow they are able to break the code pretty fast and last week they changed the password.  I finally got eset on the phone this afternoon.  I was given the password unlock code and put a new password on the advanced settings.  They have not broken my password code yet but they have already frozen my cursor once this evening and disabled the antiphishing.  I didn't have this problem with eset nod 32 or with smart security until now.  What can I do?

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