[Push antivirus update notification to reboot]

hello 

when i push an updated version of the antivirus or it's auto updated by policy users get a popup to reboot but how they can get popup again if they ignore the reboot my users are not good at rebooting cannot force it since they can lose opened stuff.

 

Thanks 

[ESET Management Agent version]

hello 

we see applications version but not the agent version

i need a report to know what pc i need to update agent version 

Thanks 

[ESET Management Agent version]

Hello 

how can i get or add a column to see ESET Management Agent version on my dash board so i know what PC i need to update agent ?

Thanks 

 

[eset protect offer update for office 2007]

ok i run it on my system 0 updates listed

 

[eset protect offer update for office 2007]

hello 

i tries to run the script nothing happen 

Thanks 

 

[eset protect offer update for office 2007]

ok but the fact that when i run windows update and it's not showing any 😞

 

[eset protect offer update for office 2007]

Yes 2021 

Thanks 

 

[eset protect offer update for office 2007]

hello no office 2007 installed 

very strange

[eset protect offer update for office 2007]

but sometime when i run windows update it show up 2 KB but not all the time 

but eset keep saying i have windows updates available

strange

[eset protect offer update for office 2007]

hello 

i have one user that when i check on the protect portal i see there is windows updates available for office 2007

i check on add remove program there is no office 2007 app installed but it keep proposing me the patch 

why is that ?

Thanks 

 

[issue with the outlook plugins]

Hello

some time yes some other time no so im not sure it's really the eset outlook plugins

will see

 

[issue with the outlook plugins]

ok i reboot and i still have some issue 

i open outlook calendar it was working this time but not OOO

i start in safe mode both work 

re close outlook reopen normal 

its working now 

very strange issue 

but its not the case everytime 

i try to disable the plugins (all) the calendar and OOO not working 

very very strange

[issue with the outlook plugins]

Ok i will try that 

Thanks 

 

[issue with the outlook plugins]

Sorry the OOO stand for Outlook Out of Office 

this morning the person im working on is pc can't open calendar 

is there a way to disable only the eset plugins from outlook ?

as a test of  course

 

[issue with the outlook plugins]

ok i reboot and i still have some issue 

i open outlook calendar it was working this time but not OOO

i start in safe mode both work 

re close outlook reopen normal 

its working now 

very strange issue 

[issue with the outlook plugins]

hello for now i disable all plugins except the eset outllook plugin i was not able to open calendar

i start in safe mode i was able to open calendar 

renable all plugins i was able to open 

ps: i didnt reboot after the push of new version yet 

 

[issue with the outlook plugins]

ok 

thanks 

is it possible it cause also issue with the OOO in outlook ?

Thanks

 

[issue with the outlook plugins]

the version push is 10.0.2034.0

Thanks 

 

[issue with the outlook plugins]

hello i was pushing the install from the eset protect console

is it fine to upgrade to version 10 and see ?

Thanks

 

 

[issue with the outlook plugins]

hello

the user is on version 9.1.2063.0

when i run in safe mode it work i re enable everything then i was able to open everything after but for how long 

i will try again when it happen again.

how to : switching to the pre-release update channel ?

 

Thanks 

 

[issue with the outlook plugins]

hello 

i experience an issue with the outlook plugin

when this plugin is enable in outlook from time to time i can't open calendar in outlook 

any one have info about this issue ?

Thanks