[3CX VoIP Software Compromise & Supply Chain Threats]

Hello Laskmar, does the 3CX app shows in appwiz.cpl (add or remove programs)  in the affected client?  Also can you confirm that in your agent policy you have the Report non-ESET-installed applications enabled?

Thank you!

[EEI | Product not activated (Topic last mentioned on March.)]

Good day, J-Gray. I would recommend contacting us directly via phone or chat support so that we can have a share screen session with you and possibly collect logs if needed.

Toll Free: +1 866-343-3738 Option 2 or to helpus.eset.com

Thank You!

[ESET Endpoint Antivirus deployed via Connectwise will not activate]

If you are a CW customer, you can simply open a ticket with ESET directly at helpus.eset.com if you require chat support, or call ESET NORAM support at 619-876-5696.