[How do I become aware of new EES versions?]

I am deploying 2227 right now to all my clients. How do I become aware when a new version comes out?

 

Thanks,

 

canada3

[Login failed (communication error)]

I get that sometimes when I try and login. Usually when my session has timed out. I just open a new windows and login. Im sure that is not your issue, but thats my experience.

[See which users are logged into which machines]

I am getting the same thing.

[Time of Occur Web Control ERA dashboard]

Wow, I have been trying to get a report configured like that! Can you show me how you have that report?

[Outlook stuck on "Updating Inbox"]

Same issue happened to us..End up waiting 3-4 hours for a few large inbox (1GB to 3 GB) and eventually Outlook starts to update inbox.

 

Thanks for the feedback! Glad we are not the only ones! We also have a couple machines in which ESET butchered the MBR, and now they wont boot. I have to manually select the hard drive to boot now. Hoping its just a simple MBR repair and it will be back to working. Just dumb that I am even having to think about this!

 

canada3

[Outlook stuck on "Updating Inbox"]

I do not have time for that. I just rebuilt their OST file and it appears to be working now.

[Outlook stuck on "Updating Inbox"]

No, this machine never had ESET on it. These boxes range from hundreds to tens of thousands.

[Outlook stuck on "Updating Inbox"]

I just deployed my first batch of ESET Endpoint Security 6.1.2227.0

 

Works pretty well. However, we have a couple people out of the batch who's Outlook will no longer update. One of those people happens to be the CEO

 

The only thing I have been able to do to get it to work is to switch them into Non Cached mode and it appears to work. They are not getting any new emails while it is stuck on "Updating Inbox".

 

This does still happen when I start Outlook in safe mode as well, without the plugins. Any help would be greatly appreciated.

 

canada3

[Prevent pausing of protection]

That resolved the issue. Thanks for your help.

[cannot acces web when web control active]

we try update to pre release update and it work.

How do I do this? I am having the same issue.

[See which users are logged into which machines]

This was a feature that our old AV provider had. Really nice feature. Is there a way to do this in ERA 6?

 

canada3

[Monitoring Web Control Logs]

I am using the Web Control stuff to do content filtering at my company. However, I do not know when people are being blocked and what sites they are attempting to go to. When I look at the actual endpoint logs on the workstations, I can see which sites are being blocked. Is there a way to do this on ERA? I would like to be able to plop that into the dashboard and see which sites are being blocked so that I can stay ahead of the curve and notice trends and see if things are being blocked that should not be.

 

Thanks,

 

canada3

[Prevent pausing of protection]

Please make sure that you have the latest version of Endpoint 6.1.2227 installed:

 

Changelog

Version 6.1.2227.x

    Fixed: ESET password is not required for Administrator users to temporally disable/re-enable protection

Is there a way to do an upgrade, rather than a full reinstall? Sorry, I am new to ESET.

[Prevent pausing of protection]

Is there a way to prevent end users from pausing protection? This stops our content filtering and real time AV. We have password protected most of the settings, but that does not appear to stop the pausing.

 

canada3