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Hale_JP

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Posts posted by Hale_JP

  1. On 12/2/2021 at 4:10 PM, Marcos said:

    Hard to say, it's in the form of XXX-XXX-XXX. It if looks like that, then it is that. If you have a good reason to get an exception for the regional lock on the license (which you have), I'd recommend contacting the license issuer and explaining them your situation.

    Marcos, they refuse to answer. Just stated that you check the area of purchase, and do not reply any more.

  2. I purchased a ESET I.S. multi-license on 3 devices 5 or 6 years ago online at Russian Esetnod32 website, because I am a Russian citizen. I was using Russian credit card, naturally. After that I was renewing my license the same way from the same store.

    But since I am also a permanent resident of Japan, and travel the world, I was installing Eset I.S. on my devices abroad from time to time. And there was no problem with activation; no one ever mentioned that there are regional restrictions.

     

    But yesterday, after Windows Update had damaged my computer, after reinstalling I tried activating it again, and got ACT.33 error.

    As I found, it indicates that ESET has restricted the activation to the country of purchase.

    What an insane situation?

    I thought, "Inter" in the "Internet" means International, without limits. Eset accepted my VISA card, which is an international paying system.

    So why? Is it even legal?

    Do we live in a concentration camp? A new digital concentration camp?

     

    Who will return me the money paid for the 3 years of the last license renewal?

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