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Posts
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Posts posted by lawren
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im using windows 8.1
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i prefer not to tell
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please delete this post .i already fix it myself
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Do you get an error 501 when attempting to open the following addresses in your browser?
h1-c01-b.eset.com
h3-c01-s.eset.com
h5-c01-b.eset.com
c.cwip.eset.com
If so, please download ESET Log Collector, collect logs and then drop me a pm with the output archive attached.
how to drop you a pm?
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What details do you mean? You should always get the detection name, information about the object detected (e.g. the path to the infected file), the scanner which detected the threat as well as the action that was taken along with possible additional information.
the information about the virus like this example hxxp://www.sunbeltsecurity.com/threatdisplay.aspx?name=Trojan.Win32.Generic!BT&tid=4150696&cs=A64AE05C7ABCA40592F877F809A5DD63
All this information is available at hxxp://www.virusradar.com.
eset should make a link (detail) on the virus name
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No, there must be something wrong with any of the above mentioned things
my eset smart security update properly and i dont use any 3party firewall
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1, make sure you have a valid username and password entered
2, make sure that your EAV updates properly
3, if you use a 3rd party firewall, try disabling it for a test.
any other solution?
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What details do you mean? You should always get the detection name, information about the object detected (e.g. the path to the infected file), the scanner which detected the threat as well as the action that was taken along with possible additional information.
the information about the virus like this example hxxp://www.sunbeltsecurity.com/threatdisplay.aspx?name=Trojan.Win32.Generic!BT&tid=4150696&cs=A64AE05C7ABCA40592F877F809A5DD63
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Hello lawren.
Were you connected to the internet at the time? Not being on line would explain the lack of data.
yes i was connected to internet
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Also is the Cloudcar test file detected upon download?
eset smart security cannot detect any malware upon download
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i recently scan a pc and found alot of threats but no detail about the virus?eset smart security should add this feature
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egui not starting in taskbar
in ESET Internet Security & ESET Smart Security Premium
Posted
egui.exe is running but not showing in taskbar.i end task eset service and egui and manage to bring back egui in taskbar