RichJo86
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Posts posted by RichJo86
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Unfortunately, as I expected, it did not make a difference. There is also no difference in between running the full setup or the live installer.
It still hangs at 59 or 60%.
After the ESS install tonight was stuck again I rebooted into Safe Mode and ran the ESET uninstaller, followed by a reboot.
Next test was to try and install ESET AV.
Because I think the installation fails when installing the firewall drivers, hence why my network connection fails during the stuck installation from ESS.
EAV installed without a hitch and is running nice
Hopefully there is also some official support to find a solution for the trouble I have. Via Revo Uninstaller I made some install logs of the ESS install and I have the ESET uninstaller logs.
@ pavilion_alex: Thanks for your suggestion, if you have any other advice or suggestion I'm glad to hear it. Thanks
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Hi,
I'm looking for a new security product as I don't like Bitdefender (Total Security) which I had.
After Uninstalling Bitdefender I decided to try ESS, unfortunately the installer is stuck when installing the drivers around 60%.
Network connection is lost at that point.
After a reboot ESS is installed but the Real-time AV scanner is not active.
Repairing or un-installation is not possible, the installer hangs after a while.
I uninstalled ESS with the removal tool under Windows Safe Mode.
As mentioned below I also run some other security software. MBAM was not active during installation of ESS, disabling HitmanPro Alert didn't make a difference.
OS: Windows 8.1 Pro x64 (fully updated)
Other Security programs: Malwarebytes (not real-time), HitmanPro, HitmanPro Alert 3.0.22 build 131 RC
I attached a Speccy log.
Hopefully we can find a solution, thanks in advance for all the help!
Can not install ESS
in ESET Internet Security & ESET Smart Security Premium
Posted
That is correct rugk. ESS installation was stuck at 59 or 60%, EAV installed in a breeze.
Right now EAV is running fine. After the failed installation of ESS, ESS did not have real-time scanning active. However I could manually activate it.
What came to my attention just yesterday was that my VPN connection to my work was not connecting anymore. I've spend some time fixing the WAN-miniports and now it's running again. Maybe the WAN-miniports were wrecked by the uninstall of Bitdefender, I'll never know for sure. Could this have had an impact on the install of ESS firewall component?