[ESET Client not getting updates from ERA Server]

Could you please help me to solve this problem?

[ESET Client not getting updates from ERA Server]

If I add ESET IP address into a browser on a machine, I don't have an internet connection.

[ESET Client not getting updates from ERA Server]

I am uploading the latest Log files of ESET for your review. It would be nice to find the problem. Thanks.

ees_logs.zip

[ESET Client not getting updates from ERA Server]

Thank you for your reply. I have attached the log files for your review.

ees_logs.zip

[ESET Client not getting updates from ERA Server]

Hello,

We have ESET ERA Version 8.1. Everything is ok. But if there is no internet connection in a workstation, ESET client don't get updates from internal ESET ERA and it shows "Product update failed, Server connection error". I have enabled HTTP Proxy (port 3128) in Server Settings / Advanced Settings and chosen "Use global proxy server settings" in Policy. What should I more to have it working? Thank you.