mcnam007
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Posts posted by mcnam007
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I should not have mentioned "whitelist file." Sorry. I am including an attachment (a PDF) with screen shots that show the sequence that I used, and the error message that I get. Thank you !!!
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I'm trying to make a lot of changes to the Whitelist file. However, after making the changes, when trying to exist Advanced Setup, it says "an error occurred while trying to save settings due to a conflict with another save operation".
The more information tells me that this is probably due to insufficient rights -- but I am using the same account that I use for modifying all of my ESET parameters.
I verified that I do indeed have administrator privileges in my Windows 10 account, but I still can't save the many changes. It took me about an hour to make the changes, and I'm worried that I'll lose them.
Thanks! -
We bought the 5-user Family pack of ESET.
We installed all 5 of the licenses on five computers.
The same key is used to install each of the 5 licenses.
One of our computers recently crashed and is irrecoverable.
We bought a new computer to replace it.
But when we tried to install ESET on the new computer, from the 5-pack, we got an error message that we were trying to exceed the 5-user limit.
? How can we specify that 1 of the installations is no longer being used, so that we can install the ESET on the new (the 5th) computer?
Thank you!
problem making many changes to ESET Whitelist file
in ESET Internet Security & ESET Smart Security Premium
Posted
Thanks for the time and effort that you've made in helping us. The "Advanced setup" pop-up window is stopping me from verifying whether "learning mode" is enabled. We don't remember ever turning that mode on or selecting it myself.
My concern is that if I cancel out of the "Advanced setup" window to do the test that you mentioned, then I will lose the 200 changes I made to my Whitelist.
Thanks!