[Eset Endpoint v8.1 LiveGrid connection problem]

On 10/19/2021 at 9:39 PM, Marcos said:

Please switch to the pre-release update channel to download Direct Cloud Communication module 1122 which contains a logic for cases when DNS resolution is failing through all available name servers like in your case when CloudFlare name servers were used. Let us know if it resolves the issue for you. The module will be released for general public in a couple of days.

So I just reconfigured my VPN server and my PC/Router to use Google DNS instead of Cloudflare. 2 days has passed and the problem seems went away. Ill wait a few more days to confirm its a fix.

[Eset Endpoint v8.1 LiveGrid connection problem]

1 hour ago, Marcos said:

DNS resolution started to fail at 20:08 and it had been failing for 2 hours until logging was disabled. Offline state was detected.

Resolving hostname 'avcloud.e5.sk' failed
SendAndReceive failed: offline

Was the computer disconnected from the Internet at that time?

No, internet connection is 24/7 always connected, im working at home using remote desktop during this hour so its impossible that the internet connection is disconnected that time.

[Eset Endpoint v8.1 LiveGrid connection problem]

On 9/5/2021 at 12:50 AM, Marcos said:

Please read the above post by @Panagiotis Karaberis.

You can enable advanced antispam logging under Tools -> Diagnostics, wait until the notification pops up, disable logging and collect logs with ESET Log Collector. When done, upload the generated archive here.

Heres the logs i collected

eis_logs.zip

[Eset Endpoint v8.1 LiveGrid connection problem]

Any update to this issue? I still keep getting the "The ESET LiveGrid servers cannot be reached" notification over and over again and its getting really annoying.

 

[eM Client Email Protection]

I'm currently using ESET Internet Security and I just wanna know if Email Client Integration works for "eM Client" https://www.emclient.com/