I'm also have same problem, is this really bcause of db or an error on network, and what's maximum number of normal db sizes and the maximum number of clients from esmc ?
On 2/22/2021 at 7:51 PM, MartinK said:
From provided logs and screenshots, most suspicious is upper-left graph that indicates there are "pending" logs, i.e. data from client that was not processed in time. This might have two reasons:
There is some performance degradation on DB layer, i.e. database server itself is overloaded, or underlying hardware or disk storage
There is significant increase of traffic/data sent from clients. This seems to be confirmed also by growing database size - are you in middle of deployment and just much more clients has been deployed recently? Or there has been configuration changes that might have forced clients to send more data? For example by enabling reporting of all installed applications, or by requesting diagnostic logs...
Also when you open status.html and hoover over number in section "Received logs statistics" it will show more granular data, which might help us to pin-point which type of data might be causing issues, if provided to us.
Agent Status Error Rpc Message response BUSY
in ESET PROTECT On-prem (Remote Management)
Posted
I'm also have same problem, is this really bcause of db or an error on network, and what's maximum number of normal db sizes and the maximum number of clients from esmc ?