rishav
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Posts posted by rishav
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Do we have a process to check what may be the conflicting application to stop the installation of ESET file security .
Can you provide the knowledge base article for the same safe mode.
On 1/7/2021 at 5:08 PM, MichalJ said:And if you attempt to install File Security via "software install task", what is the reported error (as I assume, that such attempt would fail).
What I would do in this case, is try to login to the affected machine in safe mode, and execute eset uninstaller, to remove any remains of EFSW installation, and also the EEI, and once the system is "clean", reinstall those components from scratch. It might indicate a corrupted EFSW install. Also, is this machine reporting any events to EEI server, or reporting any functionality problems in EP console?
the machine is giving problem attached.
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Is there any other way to get this done ?
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here in installed application list we have only esmc and eei agents but not file security .
license is also there .
we have seen the control panel also but same no file security .
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we tried many times but its not getting installed .
i wanted to know hoe EEI agent is installed without file security .
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We have installed ESMC and EEI agent on a windows server without file security .
we can see the file security mask in the name section but in installed application list not able to see it is installed .
ESET ESMC and EEI agents are installed without file security for windows .
in ESET PROTECT On-prem (Remote Management)
Posted
Hello Team performed the safe mode uninstallation and tried again , thanks it worked .