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Todd Fitz

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Posts posted by Todd Fitz

  1. *** 64 bit images not supported ***

    1. downloaded the latest *.img file 
    2. Used rufus to create bootable usb
    3. in Dell boot menu, I'm choosing "UEFI -usb"
    4. It give me small ESET menu, I choose sysrescue
    5. I then get the message stating "only 64bit images supported"

     

    This is a new Dell Latitude system, with Win10P 64bit installed.  None of the previous articles in the forum were of any assistance, I shouldn't have to boot in legacy mode to scan a system, your giving us the option of using UEFI, why won't it work ?  The boot folder of the USB does contain the 64bit files needed, why is this broken ?

    We are a paying customer, we rely heavily on this tool working properly to scan systems for staff working remotly.

    Thanks

    Todd

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