zacf
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Posts posted by zacf
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I apologize for not being clear enough. I meant that you cannot send the reboot command to the computers and have the users schedule the reboot. Like I said in my original post, we do not know when a good time to reboot someone's computer is as they are all doing different things. If I sent the reboot command to computers after hours, there is no guarantee that there are not some users still working and for the rest, their computers would be off. Due to the pandemic and people working from home, we have team meetings first thing in the morning through Microsoft Teams. If I sent the reboot over night, more than half our users would be forced into a reboot right at the start of their meetings. Its not something that we can be doing to our staff regularly.
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Hello,
I was wondering if there is a way to send out email alerts to users who's systems require a reboot after an antivirus update. Unfortunately in our company we are unable to determine when the best time to force a reboot to computers is. Most computers are laptops that get taken home and are off when not in use. Since there is no way to push a reboot to computers that can be scheduled, like a windows update, I would really like another way to keep on-top of these reboots. Any suggestions are welcome to help us tackle the ESET reboots.
ESMC V. 7.2
ESET Endpoint Antivirus V. 8.0
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Thank you for the prompt response. I will investigate further into why these computers are having issues when the update task is run.
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Hello,
I am currently managing ESET Endpoint Antivirus Ver. 7.3 on Windows 10 PCs through the ESMC Ver. 7.2.1278.0.
I have had a couple of users complain that when doing a scheduled task that updates their endpoint antivirus through ESMC, they experience issues where ESET maxes our their CPU and/or HDD. While I feel that some of this could be caused by too many processes running at once on their computer, I was wondering if there was a way to reduce the priority that ESET has on the system so that it runs the update slower but does not impact their work.
All of the information that is needed is listed below, please let me know any other questions you may have.
ESET Endpoint Antivirus Version: 7.3 (7.3 versions may vary)
ESET Management Agent: 7.2.1266.0
ESET Security Management Center Version: 7.2.1278.0
Setup reboot email notifications to users who's system requires a reboot
in ESET PROTECT On-prem (Remote Management)
Posted
Thank you for the information. I look forward to the future feature of being able to have the end users schedule a reboot window. If anyone knows how to write the command to schedule a reboot time that would also be helpful. I will take this information and think on how I wish to approach this problem for our users.