[Thunderbird 78.4.3 email fetching problem]

On 11/19/2020 at 1:15 PM, Peter Randziak said:

Hello @notuo,

I would start with:

• Disable the SSL/TLS filtering in the ESET GUI
• Reboot the system
• Change update type to pre-release
• Wait until the update finishes and make sure you have Internet protection module 1414
• Enable the SSL/TLS filtering in the ESET GUI
• Check if you are able to fetch the e-mails in Thunderbird.

 

If not 1. is the certificate used to secure the connectivity to the e-mail server trusted by the system on which you run the Thunderbird? 

If not import it to be trusted and try to fetch the e-mail again.

 

If even that won't help provide us with a fresh set of logs recorded with the Internet protection module 1414

 

Peter

Hi,

I made this steps, but internet protection modul has version 1417 (not 1414) - and it still doesn't work.

Thundbird asks me for dialog "Adding of security exception".

It it neccessary to downgrade IPM to 1414 ? If yes, then how to do it ?

Thanks.

Regards

Jan