[Uninstalling without password]

Hi All

I have 2 machines on their way to me with Eset where these people have sacked their existing IT company who now wont give them the uninstall password.

Is there a reasonable way to hack it out of the registry etc as clearly can't run the uninstaller. Unfortunately I don't have licence details etc so can't use the tool to email codes to support.

Any help here would be great as just need a quick get out as can't spend too long on them

Thanks 

[EST stops network access]

Hi All

 

We have just taken on a customer who has ESET NOD32 anti virus installed on a windows 2003 server. We have never used this anti virus before and seem to be having an issue. When the anti virus finds anything during a scan, it disables all network access. We then need to send an enginner down to site to resolve.

 

Can any one tell me what setting this could be and how I would change it. Not a good idea to have it disable the network. If I can't fix I have been advised to rip it out and replace it with Sophos but would rather give it a chance

 

Thanks

 

Glenn