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samuel

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Posts posted by samuel

  1.  

    Hi,

    I have sent 2 emails to samples@eset.com (with screenshots and all the information) but got no feedback or any reply. The site is still blocked so I hope you can help from this end.

    Many thanks!

     

    Most likely you're using an outdated signature db, try updating to the latest version.

     

    Great! you were right the site is ok now. The second site amazon.grabthenetcourse.com is still blocked, can you do something about this one (I have sent 2 emails also about this to samples@eset.com but it is still blocked)?

    Many thanks!

  2.  

    The answer is at the top of the thread: 

     

    To submit a suspicious file, website or possible false positive to ESET for analysis, follow the instructions for your issue using the link below:

    hxxp://kb.eset.com/esetkb/soln141&ref=esf

     

     

    Hi,

    I have sent 2 emails to samples@eset.com (with screenshots and all the information) but got no feedback or any reply. The site is still blocked so I hope you can help from this end.

    Many thanks!

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