Carol
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Posts posted by Carol
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Hi, all;
I am trying to install ESET Management Agent and Endpoint Security on a new PC. We have been using ESET for years, no problem. But now, when I try to run the installer, the management agent installs no problem, but endpoint security fails. I receive the following error: "The installation was not completed successfully. This may be a result of malware activity. To check the system for potential threats, it is recommended to run a Specialized cleaner." I just installed Windows, not likely to have malware yet, but what the heck, I run the cleaner. Cleaner reports: "Malware was detected and cleaned from the system." Great! I run my installer again, and get the same error that installation was not successful.
The PC in question is running Win10 v20H2. Is there some issue with this version of Windows that ESET thinks is malware, or vice versa?
Unable to install Endpoint Security on new PC
in ESET Endpoint Products
Posted
Running the uninstall tool did the trick! One of the earlier installs must have gotten just enough on the drive to cause a problem. Thanks for the help!