[ESET endpoint security RED]

hi sorry for the late, after rebooting i got this noficifation:

"Echec de l'installation du pilote

une erreur s'est produite lors de l'installation du pilote epfwlwf.

[ESET endpoint security RED]

28 minutes ago, Marcos said:

There is a problem installing drivers. Signature verification is failing with an error:

{DRIVERSTORE_IMPORT_NOTIFY_VALIDATE exit(0xe0000247)} 12:56:20.647
Driver package failed signature verification. Error = 0xE0000247

You have Windows 7. Please run rootsupd downloadable from hxxp://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/rootsupd_afc57447f7caadd3253333e35777fcd.exe.

 

i did run it, should it restart the system now? because nothing changed at the  moment.

[ESET endpoint security RED]

5 minutes ago, Marcos said:

You have already uploaded your ESET Log Collector logs although incomplete. Anyways, attachments are accessible only by ESET staff so it's safe to upload logs here.

kindly find attached the full logs. i hope this will be helpful to solve this issue. thank you

ees_logs.zip

[ESET endpoint security RED]

9 minutes ago, Marcos said:

The logs are incomplete. It appears that the Config and Windows folders were removed from the archive.

i already asked if is it safe to attacch a personal logs in a public forum?

[ESET endpoint security RED]

good morning, sorry for the late, i did start windows on safe mode, i did run the uninstall tool, it showed that the endpoint is installed. so i did remove it and i reinstall the eset endpoint security, i still got the same issue, so i did run the ESET Log Collector. you can find attached the result.  (is it safe to attach such file? in here)

ees_logs.rar

[ESET endpoint security RED]

10 minutes ago, Marcos said:

If a computer restart doesn't help, probably drivers don't load for some reason. Try uninstalling Endpoint, running the ESET Uninstall tool in safe mode and installing the latest version of Endpoint from scratch.

it didn't work for me with the default installer, i will try the uninstaller tool now. i have this issue with two computers. with the same situation (had eset antivirus expired so i did uninstall it and i did install the endpoint security with my licence.)

[ESET endpoint security RED]

no, still the same issue, unfortunately, i waited a week now. but still red like in the pictures

[ESET endpoint security RED]

hello, i did install a trial edition of eset antivirus product, then it has expired, so i did uninstall it. and later when i did buy the licence i did install the eset endpoint secuity product and did put the licence that i bought, the probleme here is everything is being not working everything is red.

as you can see in the files attached

[ESET security management center / Remote admin]

hello, can anyone help me with this?

[ESET security management center / Remote admin]

i'm a beginner, yes i did remove the proxy in the server settings of the ESMC , how can i check if its ok or not, i went to the computers section and did refresh it. i got nothing.

[ESET security management center / Remote admin]

18 minutes ago, Marcos said:

Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log on the troublesome clients for possible errors.

Scope	Time	Text
Dynamic groups	2020-Sep-09 08:47:53	Device is not member of any dynamic group
Last authentication	2020-Sep-09 08:53:39	Enrollment failed with error: Request: Era.Common.Services.Authentication.RPCEnrollmentRequest on connection: host: "DESKTOP-5D5O" port: 2222 with proxy set as: Proxy: Connection: 172.29.48.1:3128, Credentials: Name: , Password: ******, Enabled:1, EnabledFallback:1, failed with error code: 2, error message: Failed to create subchannel, and error details:
Last replication	2020-Sep-09 08:52:52	ERROR: InitializeConnection: Initiating replication connection to 'host: "DESKTOP-5D5O" port: 2222' failed with: GetAuthenticationSessionToken: Failed to fetch device session token in time Replication details: [Task: CReplicationConsistencyTask, Scenario: Automatic replication (REGULAR), Connection: DESKTOP-5D5O:2222, Connection established: false, Replication inconsistency detected: false, Server busy state detected: false, Realm change detected: false, Realm uuid: 00000000-0000-0000-0000-000000000000, Sent logs: 0, Cached static objects: 0, Cached static object groups: 0, Static objects to save: 0, Static objects to delete: 0, Modified static objects: 0] All replication attempts: 145

[ESET security management center / Remote admin]

Hello,

i bought about 30 licenses of "ESET endpoint security advanced", i did install the "ESET security management center" on my PC which is not synchronozed to a domain, i create a package installer contain the "eset security + remote administrator" then i did install it to two servers 'every server has a domain' and to the computers of these two domains.

 the computers and the servers of both domains didn't show up to my ESET security management  center, i want to know what to do to make them shown on my "ESET security management  center"

the servers are not at the same location.